Electromechanical Field Technician — On-Site Repairs & Travel

DOC Services Inc.; Detroit (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

DOC Services Inc. seeks Electromechanical Field Service Technicians to perform preventive and reactive maintenance on diverse electromechanical equipment inside big box retailers across the US.

Techs work from home base and respond to service calls, performing electrical, mechanical, hydraulic and pneumatic repairs, with a focus on safety, documentation, and timely parts procurement to minimize downtime.

Qualifications

• High school diploma or GED required.
• Minimum two years of equipment repair experience.
• Strong electrical and mechanical knowledge; ability to read schematics.
• Use computer applications including Microsoft Office and call management software.
• Know and understand safety regulations related to equipment repair.
• Strong organization skills; self-motivated and detail oriented.
• Valid driver's license and good driving record with proof of insurance.
• Satisfactory background check is required.
• Maintain a professional appearance and behavior, and a positive attitude.
• Written, verbal and electronic communication skills.

Responsibilities

• Perform billable work by maintaining, troubleshooting and servicing equipment.
• Abide by OSHA, customer and DOC safety regulations including PPE requirements.
• Respond to all service calls within customer expectations and DOC requirements.
• Provide all documentation as required by customer and DOC through handheld device.
• Perform cost effective service and repairs while maintaining quality.
• Seek out technical support while onsite timely so as not to prolong time spent to remedy a repair.
• Available to be reached via phone for reactive service repairs unless otherwise approved.
• Order the correct parts needed for the repair.
• Maintain inventory on hand and keep organized for the ability to quickly find the part when needed for the job.
• Arrive to job on-time and prepared with tools, instructions, parts and safety equipment.
• Travel to and from customer locations.
• Perform inventory reconciliation accurately and as scheduled.
• Return parts as requested, following instructions and in a timely fashion.
• As directed by DSM, evaluate preventable service problems at customer locations and educate or make recommendation to customer.
• Other duties as needed.

Skills

Electrical knowledge

Mechanical knowledge

Reading schematics

Documentation skills

Drive to customer sites

Education

High school diploma or GED

Tools

MS Office

Call management software

Job description

DOC Services Inc. seeks Electromechanical Field Service Technicians to perform preventive and reactive maintenance on diverse electromechanical equipment inside big box retailers across the US.

Techs work from home base and respond to service calls, performing electrical, mechanical, hydraulic and pneumatic repairs, with a focus on safety, documentation, and timely parts procurement to minimize downtime.