Electromechanical Field Service Technician - Travel

Socket.dev; Indio (CA); On-site; USD 50,000 - 75,000; Full time

Job summary

DOC SERVICES is seeking Electromechanical Field Service Technicians who work from home and travel to customer sites across the US. You will perform preventive and reactive maintenance, troubleshoot electrical and mechanical systems, read schematics, and ensure safety compliance while delivering high-quality service.

Responsibilities include documenting work using handheld devices, ordering parts, maintaining inventory, and communicating clearly with customers.

Qualifications

• Minimum two years of equipment repair experience or equivalent training.
• Strong electrical and mechanical knowledge; ability to read schematics.
• Proficiency with Microsoft Office and call management software.
• Knowledge of safety regulations related to equipment repair.
• Strong organizational skills; detail oriented.
• Valid driver’s license and clean driving record; proof of insurance.
• Satisfactory background check.
• Professional appearance and positive attitude.
• Excellent written, verbal, and electronic communication.

Responsibilities

• Perform billable work by maintaining, troubleshooting and servicing equipment.
• Abide by all OSHA, customer and DOC safety regulations including PPE requirements.
• Respond to all service calls within customer expectations and DOC requirements.
• Provide all documentation as required by customer and DOC through handheld device.
• Perform cost effective service and repairs while maintaining quality.
• Seek out technical support while onsite timely so as not to prolong time spent to remedy a repair.
• Available to be reached via phone for reactive service repairs unless otherwise approved.
• Order the correct parts needed for the repair.
• Maintain inventory on hand and keep organized for the ability to quickly find the part when needed for the job.
• Arrive to job on-time and prepared with tools, instructions, parts and safety equipment.
• Travel to and from customer locations.
• Perform inventory reconciliation accurately and as scheduled.
• Return parts as requested, following instructions and in a timely fashion.
• As directed by DSM, evaluate preventable service problems at customer locations and educate or make recommendation to customer.
• Other duties as needed

Skills

Electrical knowledge

Mechanical knowledge

Reading schematics

Communication skills

Organizational skills

Written/verbal/electronic comms

Safety awareness

Problem solving

Education

High school diploma or GED

Tools

Microsoft Office

Call management software

Job description

DOC SERVICES is seeking Electromechanical Field Service Technicians who work from home and travel to customer sites across the US. You will perform preventive and reactive maintenance, troubleshoot electrical and mechanical systems, read schematics, and ensure safety compliance while delivering high-quality service.

Responsibilities include documenting work using handheld devices, ordering parts, maintaining inventory, and communicating clearly with customers.