Electromechanical Field Service Technician — On-Site Repair

DOC Services, Inc.; Fort Myers (FL); Remote; USD 42,000 - 66,000; Full time

Job summary

DOC SERVICES is seeking Electromechanical Field Service Technicians to perform preventive and reactive maintenance at big box retail locations. You will work from home, travel to customer sites, and handle electrical, mechanical, hydraulic and pneumatic service tasks with a focus on quick, reliable repairs.

You will be expected to read schematics, maintain safety standards, manage parts and paperwork, and communicate clearly with customers and the DSM.

Qualifications

• High school diploma or GED is required.
• Minimum two years of equipment repair experience or equivalent training.
• Strong electrical and mechanical knowledge; ability to read schematics.
• Proficiency with Microsoft Office and call management software.
• Knowledge of safety regulations relating to equipment repair.
• Strong organizational, self-motivated, detail oriented.
• Valid driver's license and good driving record with proof of insurance.
• Satisfactory background check required.
• Professional appearance and behavior with a positive attitude.
• Strong written/verbal/electronic communication skills.

Responsibilities

• Perform billable work maintaining, troubleshooting and servicing equipment.
• Abide by OSHA safety regulations including PPE.
• Respond to service calls within customer expectations and DOC requirements.
• Provide documentation via handheld device.
• Perform cost effective service and repairs while maintaining quality.
• Seek technical support on site promptly to avoid delays.
• Be reachable via phone for reactive service repairs.
• Order the correct parts needed for the repair.
• Maintain inventory on hand and organized for quick part access.
• Arrive to job on-time with tools, parts and safety equipment.
• Travel to and from customer locations.
• Perform inventory reconciliation as scheduled.
• Return parts as requested in a timely fashion.
• Evaluate preventable service problems and educate or advise customer.
• Other duties as needed.

Skills

Electrical knowledge

Mechanical knowledge

Schematics reading

MS Office

Communication skills

Organization

Attention to detail

Safety regulations

Driver's license

Education

High school diploma or GED

Two years equipment repair experience

Tools

Call management software

Microsoft Office

Job description

DOC SERVICES is seeking Electromechanical Field Service Technicians to perform preventive and reactive maintenance at big box retail locations. You will work from home, travel to customer sites, and handle electrical, mechanical, hydraulic and pneumatic service tasks with a focus on quick, reliable repairs.

You will be expected to read schematics, maintain safety standards, manage parts and paperwork, and communicate clearly with customers and the DSM.