Electromechanical Field Service Technician — Growth & Travel

Custom Pak Solutions, LLC; New York (NY); On-site; USD 60,000 - 75,000; Full time

Job summary

Custom Pak Solutions, LLC is seeking a field service technician to install and maintain packaging equipment for customers in the tri-state area. You will commission semi-automatic and automatic systems, troubleshoot electromechanical issues, and support shipments.

The role requires travel, strong problem-solving skills, and the ability to work with multiple departments to deliver reliable automation solutions. A valid driver’s license and a team-oriented mindset are essential.

Qualifications

• Two-three years’ experience with electromechanical machinery or similar equipment.
• Experience installing and troubleshooting packaging equipment in customer environments.
• Ability to follow complex written and verbal instructions with limited supervision.
• Strong organizational and time management skills.

Responsibilities

• Install automatic and semi-automatic packaging equipment at customer sites.
• Troubleshoot and repair machines (pneumatics, electrical, mechanical) in-house and at customers.
• Assist with equipment preparation prior to shipment and delivery.
• Submit service reports weekly and document mileage and expenses.
• Travel primarily in the Tri-state area with occasional out-of-state trips.

Skills

Electromechanical troubleshooting

Installation and commissioning

Team collaboration

Documentation

Tools

Microsoft 365

Multiple software systems

Job description

Custom Pak Solutions, LLC is seeking a field service technician to install and maintain packaging equipment for customers in the tri-state area. You will commission semi-automatic and automatic systems, troubleshoot electromechanical issues, and support shipments.

The role requires travel, strong problem-solving skills, and the ability to work with multiple departments to deliver reliable automation solutions. A valid driver’s license and a team-oriented mindset are essential.