Electromechanical Field Service Tech — On‑Site Repairs

Socket.dev; Houston (TX); On-site; USD 52,000 - 70,000; Full time

Job summary

DOC SERVICES is seeking Electromechanical Field Service Technicians to perform preventive and reactive maintenance on electromechanical equipment in big box retail stores. You will work out of your home base and respond to service calls, traveling to customer locations as scheduled.

Applicants should have strong electrical/mechanical knowledge and a clean driving record. Responsibilities include troubleshooting, documenting work with handheld devices, ordering parts, and staying compliant with

Qualifications

• High school diploma or GED required.
• Minimum two years of equipment repair experience.
• Strong electrical and mechanical knowledge; ability to read schematics.
• Use computer applications including Microsoft Office and call management software.
• Know and understand safety regulations required as it relates to equipment repair.
• Strong organization skills; self-motivated and detail oriented.
• Valid driver’s license and good driving record along with proof of insurance.
• Satisfactory background check is required.
• Maintain a professional appearance and behavior, and a positive attitude.
• Written, verbal and electronic communication skills.

Responsibilities

• Perform billable work by maintaining, troubleshooting and servicing equipment.
• Abide by OSHA, customer and DOC safety regulations including PPE requirements.
• Respond to all service calls within customer expectations and DOC requirements.
• Provide all documentation as required by customer and DOC through handheld device.
• Perform cost effective service and repairs while maintaining quality.
• Seek out technical support while onsite timely so as not to prolong time spent to remedy a repair.
• Available to be reached via phone for reactive service repairs unless otherwise approved.
• Order the correct parts needed for the repair.
• Maintain inventory on hand and keep organized for quick part lookup.
• Arrive to job on-time and prepared with tools, instructions, parts and safety equipment.
• Travel to and from customer locations.
• Perform inventory reconciliation accurately and as scheduled.
• Return parts as requested, following instructions and in a timely fashion.
• Evaluate preventable service problems at customer locations and educate or make recommendation to customer.

Skills

Electrical knowledge

Mechanical knowledge

Read schematics

Documentation with handheld device

MS Office & call management

Education

High school diploma or GED

Tools

Microsoft Office

Call management software

Job description

DOC SERVICES is seeking Electromechanical Field Service Technicians to perform preventive and reactive maintenance on electromechanical equipment in big box retail stores. You will work out of your home base and respond to service calls, traveling to customer locations as scheduled.

Applicants should have strong electrical/mechanical knowledge and a clean driving record. Responsibilities include troubleshooting, documenting work with handheld devices, ordering parts, and staying compliant with