Electro-Mechanical Field Technician – Repair & Service

Xerox; Fort Myers (FL); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Health Savings Account

401(k) with company match

Paid time off, holidays, and personal/

Job summary

Xerox is seeking a Field Service Technician to join our Technical Services team. In this hands-on role, you will diagnose, repair, and maintain customer equipment to maximize device availability and performance.

You'll receive structured training, develop electro-mechanical troubleshooting skills, and access career growth within Technical Services. We offer medical, dental, vision benefits, a Health Savings Account, and a 401(k) with company matching.

Qualifications

• Electro-mechanical troubleshooting experience with the ability to use a multimeter and interpret electrical schematics.
• Strong customer service, time management, problem-solving, and organizational skills.
• Ability to work independently in a field-based environment while reliably meeting customer and service commitments.
• Ability to lift up to 50 pounds and regularly walk, stand, squat, bend, and drive for more than 50 percent of the workday.

Responsibilities

• Diagnose, troubleshoot, repair, and maintain customer equipment using electrical and mechanical knowledge.
• Deliver professional, responsive customer service while helping minimize equipment downtime.
• Use diagnostic tools, including a multimeter, and interpret electrical schematics to identify and resolve equipment issues.
• Manage assigned service calls and territory responsibilities while meeting established productivity, response time, quality, and cost expectations.
• Maintain the equipment, parts, and inventory required to effectively support customers within your assigned territory.

Skills

Electro-mechanical troubleshooting

Customer service

Time management

Organizational skills

Independent field work

Tools

Multimeter

Job description

Xerox is seeking a Field Service Technician to join our Technical Services team. In this hands-on role, you will diagnose, repair, and maintain customer equipment to maximize device availability and performance.

You'll receive structured training, develop electro-mechanical troubleshooting skills, and access career growth within Technical Services. We offer medical, dental, vision benefits, a Health Savings Account, and a 401(k) with company matching.