Electrical Service Scheduler & Customer Liaison

Gaylor Electric, Inc.; Nashville, Northern (TN, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Gaylor Electric, Inc. in Nashville is seeking a Service Account Coordinator to manage accounts, coordinate scheduling, and support customer communications.

The role emphasizes strong email handling, organization, and collaboration with field technicians and internal teams. The position requires a high school diploma or GED, excellent verbal and written communication, and experience with scheduling/account management software.

Qualifications

• High school diploma or GED required.
• Excellent written and verbal communication.
• Experience in an office/administrative role preferred.
• Experience with scheduling/account management software is a plus.

Responsibilities

• Manage day-to-day service accounts and communication with customers.
• Coordinate service scheduling with field technicians.
• Maintain accurate documentation using internal systems.
• Support the Service Manager with special projects as needed.

Skills

Customer service

Multitasking

Organizational skills

Verbal & written communication

Scheduling software

Education

High school diploma or GED

Tools

Spectrum

Job description

Gaylor Electric, Inc. in Nashville is seeking a Service Account Coordinator to manage accounts, coordinate scheduling, and support customer communications.

The role emphasizes strong email handling, organization, and collaboration with field technicians and internal teams. The position requires a high school diploma or GED, excellent verbal and written communication, and experience with scheduling/account management software.