Service Coordination Lead — Scheduling, Billing & Ops

W.W.Williams; La Vergne (TN); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

8 Paid Holidays & 1 Paid Wellness Day

Employee Referral Bonus Program

401k with a Company Match

Company Paid Training

Growth and Leadership Opportunities

Job summary

A service company in La Vergne, Tennessee, is seeking a Service Coordination Supervisor responsible for scheduling technicians and maintaining workflow accuracy. The ideal candidate will have an associate degree or equivalent experience, strong communication skills, and proficiency in Microsoft Office. This role offers competitive employee benefits including medical, dental, and vision insurance, paid time off, and growth opportunities.

Qualifications

• Associate degree or equivalent from a two-year college or six months to one-year related experience and/or training.
• Strong communication and customer service skills required.
• Proficient in Microsoft Office Suite.

Responsibilities

• Schedule technicians and maintain accurate system updates.
• Ensure billing documentation packets are complete.
• Manage PTO scheduling and verify technician time.

Skills

Written and verbal communication skills

Customer service skills

Computer skills including Microsoft Office Suite

Education

Associate degree or equivalent from a two-year college

Job description

A service company in La Vergne, Tennessee, is seeking a Service Coordination Supervisor responsible for scheduling technicians and maintaining workflow accuracy. The ideal candidate will have an associate degree or equivalent experience, strong communication skills, and proficiency in Microsoft Office. This role offers competitive employee benefits including medical, dental, and vision insurance, paid time off, and growth opportunities.