Service Account Coordinator – Growth in Mechanical Service

Iconmech; Nashville (TN); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Employee Stock Ownership Program

Health Insurance

401k with Discretionary Company Contributions

Paid Time Off

Tuition Reimbursement Program

Job summary

A mechanical construction firm seeks a Service Account Coordinator in Nashville, TN. Ideal candidates will have 1–3 years of experience, demonstrating excellent customer service, organizational skills, and the ability to manage multiple tasks. Responsibilities include coordinating customer communications, maintaining records, and generating service proposals. The role supports a service-focused team in a fast-paced environment and emphasizes effective client relationships.

Qualifications

• 1–3 years of relevant experience in customer service or account coordination.
• Experience working in construction or technical industries is a plus.
• Ability to manage multiple priorities and provide high-level customer service.

Responsibilities

• Serve as a primary point of contact for customers regarding service requests.
• Coordinate communication between customers, technicians, and internal teams.
• Prepare and send service proposals, quotes, and contract documentation.

Skills

Organizational skills

Customer service abilities

Communication skills

Time management abilities

Education

High school diploma or GED

Associate’s or Bachelor’s degree

Tools

Microsoft Office

CRM systems

Job description

A mechanical construction firm seeks a Service Account Coordinator in Nashville, TN. Ideal candidates will have 1–3 years of experience, demonstrating excellent customer service, organizational skills, and the ability to manage multiple tasks. Responsibilities include coordinating customer communications, maintaining records, and generating service proposals. The role supports a service-focused team in a fast-paced environment and emphasizes effective client relationships.