Electrical Service Dispatcher

Wachter, Inc.; Lowell (AR); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical & Vision benefits

Life & LTD insurance

Paid vacation & holidays

MD Live & TriaHealth

401(k) and retirement match

Job summary

Wachter, Inc. is seeking a Dispatcher for our Lowell, AR office. You will dispatch service tickets, coordinate with technicians, and provide administrative and operational support in a fast-paced environment.

The ideal candidate has strong computer skills, excellent communication, and the ability to prioritize tasks across multiple jobs. Competitive benefits are offered as part of the employment package.

Qualifications

• High school diploma or equivalent required; college education or degree desirable.
• Excellent customer relationship and written/verbal communication skills.
• Proficient with computers, email, spreadsheets, and databases.

Responsibilities

• Maintain an updated, organized, fast-paced schedule.
• Call technicians and dispatch them on jobs.
• Track COIs and manage deliverables for completed jobs.
• Create BIS documents for billing.
• Dispatch service tickets to technicians nationwide.
• Provide documentation for service tickets and assist the Project Manager.

Skills

Customer comms

Phone etiquette

Typing speed 40 WPM

MS Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Wachter, Inc. is seeking a Dispatcher for our Lowell, AR office. You will dispatch service tickets, coordinate with technicians, and provide administrative and operational support in a fast-paced environment.

The ideal candidate has strong computer skills, excellent communication, and the ability to prioritize tasks across multiple jobs. Competitive benefits are offered as part of the employment package.