Electrical Field Service Orchestrator

nVent; Fulton (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) retirement plan

Employee stock purchase plan

Health and well-being benefits

Job summary

nVent is seeking a Field Service Coordinator to plan, coordinate, and support field service activities for medium voltage switchgear and related equipment. You will liaison between customers, field technicians, project managers, and internal teams to ensure safe, efficient field work that meets customer requirements and company standards.

The role involves scheduling, troubleshooting coordination, and ensuring materials, safety training, and site safety plans are in place.

Qualifications

• Associate degree in Engineering Technology, Business, Project Management, Electrical Technology or related field.
• Minimum 3–5 years of experience in field service coordination or project coordination.
• Knowledge of medium voltage switchgear or electrical distribution equipment is preferred.

Responsibilities

• Coordinate field service activities for installation, testing, warranty work, repairs, and punch list completion.
• Schedule and dispatch field service technicians based on project requirements and location.
• Maintain field service schedules to meet customer commitments and milestones.
• Monitor project status and communicate changes and progress to stakeholders.
• Coordinate troubleshooting and corrective actions with customers and internal teams.
• Identify parts, materials, and equipment needed; coordinate with purchasing and logistics.
• Ensure safety training and site safety compliance for field personnel; promote a culture of safety.

Skills

Field service coordination

Project coordination

Customer service

Organizational skills

Problem solving

Team collaboration

Travel readiness

Education

Associate degree in Engineering Technology, Business, Project Management, Electrical Technology

Tools

Microsoft Office

Job description

nVent is seeking a Field Service Coordinator to plan, coordinate, and support field service activities for medium voltage switchgear and related equipment. You will liaison between customers, field technicians, project managers, and internal teams to ensure safe, efficient field work that meets customer requirements and company standards.

The role involves scheduling, troubleshooting coordination, and ensuring materials, safety training, and site safety plans are in place.