Electrical Field Service Manager

InCharge Energy; Fort Worth (TX); On-site; USD 90,000 - 110,000; Full time

Job summary

InCharge Energy is seeking a Service Manager to lead day-to-day sales and revenue generation of our Sales & Service office. This leadership role reports to the Branch General Manager and focuses on driving service and construction revenue, growing backlog, and maintaining gross margin goals.

You’ll supervise a multidisciplinary team, streamline sales-to-operations workflows, ensure safety and quality, and drive growth across your designated area while upholding a culture of accountability

Qualifications

• Bachelor’s degree in business administration, construction management, operations management, engineering, or equivalent work experience.
• 5+ years of experience in electrical service, maintenance, construction, or related field operations.
• Demonstrated experience leading and managing field-based electrical technicians, electricians, or service crews.
• Strong knowledge of electrical systems, troubleshooting methodologies, electrical safety standards, and industry best practices.

Responsibilities

• Supervise service technicians with daily direction, field coaching, and performance reinforcement.
• Oversee technician and electrician workflows to ensure safe work practices and adherence to standards.
• Drive technician productivity by accurate time charging and monitoring utilization metrics.
• Serve as the first line of technical escalation for electrical service issues.
• Coordinate the technician dispatch process to maximize field coverage.
• Schedule and document technician training including OSHA, NFPA, and EVSE training.
• Provide on-site supervision and hands-on field work as needed to support job completion.

Skills

Leadership

Team management

Customer service

Communication

Safety compliance

Education

Bachelor’s degree in business administration

Bachelor’s degree in construction management

Bachelor’s degree in engineering

Tools

CMMS

Work order management systems

Job description

InCharge Energy is seeking a Service Manager to lead day-to-day sales and revenue generation of our Sales & Service office. This leadership role reports to the Branch General Manager and focuses on driving service and construction revenue, growing backlog, and maintaining gross margin goals.

You’ll supervise a multidisciplinary team, streamline sales-to-operations workflows, ensure safety and quality, and drive growth across your designated area while upholding a culture of accountability