Electrical Service Lead - Projects & Client Success

All Tech Electric; Lewisville (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

All Tech Electric is seeking a Service Manager to lead the service department, oversee client-driven electrical projects, and ensure quality and efficiency.

You will manage proposals, budgeting, scheduling, and team coordination while maintaining safety standards and regulatory compliance. This role requires strong leadership, communication, and project oversight in a fast-paced environment.

Qualifications

• Must have 10+ years of experience in electrical service work.
• Must obtain OSHA-30 certification within six months from date of hire.
• Legally authorized to work in the U.S.

Responsibilities

• Manage the daily operations of the service department, ensuring efficient project execution from initiation to completion.
• Engage with clients to identify needs, prepare proposals, and ensure customer satisfaction with project outcomes.
• Conduct cold calls and visits to potential clients to generate new business opportunities.
• Oversee scheduling, budgeting, and billing processes to ensure accuracy and timeliness.
• Lead, supervise, and mentor department staff, fostering a collaborative team environment.
• Develop and implement strategies for departmental growth, process improvement, and enhanced operational efficiency.
• Manage financial aspects of the service department, including budget preparation and financial reporting.
• Maintain compliance with all applicable safety and quality standards.
• Ensure the service fleet is well-maintained, stocked, and organized to meet operational demands.
• Coordinate logistics, including allocation and deployment of personnel and resources to maximize efficiency.
• Monitor and assess team performance, providing training and development opportunities as needed.
• Handle customer inquiries and resolve issues to maintain high levels of customer satisfaction.
• Enforce adherence to legal and company standards, and ensure all practices meet regulatory requirements.
• Develop accurate and competitive pricing strategies for bidding on projects.
• Prepare detailed, clear, and precise estimates & proposals for clients, outlining project scope, timelines, and costs.

Skills

Electrical project oversight

Leadership

Communication

Multitasking

Analytical problem-solving

Project management software

Accounting software

OSHA-30 certification

Education

10+ years of electrical service experience

Proficiency with NEC

Job description

All Tech Electric is seeking a Service Manager to lead the service department, oversee client-driven electrical projects, and ensure quality and efficiency.

You will manage proposals, budgeting, scheduling, and team coordination while maintaining safety standards and regulatory compliance. This role requires strong leadership, communication, and project oversight in a fast-paced environment.