Electrical Distributor CSR — Customer Solutions Pro

Sonepar Canada, Inc.; El Paso (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid time off

401(k) retirement savings with company match

Professional development programs

Gym reimbursement

Job summary

Sonepar Canada, Inc. seeks a Customer Service Representative in El Paso, Texas, responsible for ensuring high-quality assistance to customers via phone, email, and in person. The ideal candidate should possess excellent communication skills and time management abilities to effectively manage various priorities.

The role includes developing customer relationships, resolving concerns, and assisting with orders. Employees benefit from paid time off, professional development programs, and a robust wellness program.

Qualifications

• 3+ years of sales experience with electrical distributors preferred.
• Ability to understand product capabilities and market conditions.
• Capable of handling customer concerns efficiently.

Responsibilities

• Assist customers over the phone or via internet with orders and inquiries.
• Negotiate pricing with customers and suppliers.
• Proactively follow up on customer orders and needs.

Skills

Excellent interpersonal and communication skills

Time management

Flexibility

Education

High school diploma or GED

Job description

Sonepar Canada, Inc. seeks a Customer Service Representative in El Paso, Texas, responsible for ensuring high-quality assistance to customers via phone, email, and in person. The ideal candidate should possess excellent communication skills and time management abilities to effectively manage various priorities.

The role includes developing customer relationships, resolving concerns, and assisting with orders. Employees benefit from paid time off, professional development programs, and a robust wellness program.