Bilingual CSR: Growth, Flexible Schedule & Perks

Legacy Financial Group, LLC; El Paso (TX); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Flexible Schedule

Opportunity for advancement

Fully Paid Vacation for you and your Spouse/Significant other

Competitive Pay

Profit Sharing

Professional training and development

Job Stability in a growing industry

Bonus Pay

Additional Commission Pay

Job summary

Legacy Financial Group, LLC is looking for a motivated Customer Service Representative in El Paso, TX. This role involves maintaining strong relationships with customers through prompt responses and detailed support, contributing to their needs during inquiries and issues.

Ideal candidates are detail-oriented, possess excellent organizational and communication skills, and are comfortable working in a growth-oriented environment. This position offers health insurance, paid time off, and various opportunities for advancement.

Qualifications

• Ability to multi-task and follow up effectively.
• Strong decision-making and written/verbal communication skills.
• Proficiency in technology and computer applications.
• Experience in customer relations and sales.

Responsibilities

• Maintain solid customer relationships through inquiries and concerns.
• Engage with clients via telephone and in-person assistance.
• Identify and develop business opportunities with clients.
• Monitor key metrics to achieve targets and report results.
• Support clients through ongoing changes and retain relationships.

Skills

Urgency

Attention to detail

Organizational skills

Communication skills

Customer relations

Empathy

Time management

Sales experience

Bilingual (English and Spanish)

Education

Texas Property & Casualty Insurance License

Job description

Legacy Financial Group, LLC is looking for a motivated Customer Service Representative in El Paso, TX. This role involves maintaining strong relationships with customers through prompt responses and detailed support, contributing to their needs during inquiries and issues.

Ideal candidates are detail-oriented, possess excellent organizational and communication skills, and are comfortable working in a growth-oriented environment. This position offers health insurance, paid time off, and various opportunities for advancement.