Electrical Customer Care & Solutions Specialist

Summit Electric Supply; El Paso (TX); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

401(k) retirement savings with company match

Professional and personal development programs

Employer-paid short- and long-term disability

Employer-paid life insurance for spouse and dependents

Robust wellness program

Gym reimbursement

Employee Referral Program

Employee Assistance Program (EAP)

Tuition reimbursement

Job summary

Summit Electric Supply in El Paso, Texas is seeking a Customer Service Representative (CSR) to assist customers via phone, internet, and in person. The CSR will develop customer relationships, resolve issues, and negotiate pricing.

The position requires a high school diploma or GED and offers benefits such as healthcare plans, paid time off, and opportunities for professional development. Ideal candidates will possess excellent interpersonal and communication skills and show flexibility in adapting to changes.

Qualifications

• Excellent interpersonal and communication skills, both oral and written.
• Time management – ability to organize and manage multiple priorities and meet deadlines.
• Flexibility – ability to effectively adapt to change.

Responsibilities

• Assist customers over the phone, internet, email, or in person.
• Develop new and existing customer relationships.
• Negotiate profitable pricing with both customers and suppliers.

Skills

Interpersonal skills

Communication skills

Time management

Education

High school diploma or GED

Job description

Summit Electric Supply in El Paso, Texas is seeking a Customer Service Representative (CSR) to assist customers via phone, internet, and in person. The CSR will develop customer relationships, resolve issues, and negotiate pricing.

The position requires a high school diploma or GED and offers benefits such as healthcare plans, paid time off, and opportunities for professional development. Ideal candidates will possess excellent interpersonal and communication skills and show flexibility in adapting to changes.