Electrical Counter Sales Pro - Customer Growth

Sonepar USA, Inc.; Downingtown (Chester County); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) retirement savings with company

Professional and personal development

Opportunity to become a shareholder

Disability insurance

Life insurance for spouse and depend}

Wellness program

Gym reimbursement

Employee Assistance Program (EAP)

Job summary

Cooper Electric Supply, LLC in Downingtown, PA is seeking a counter salesperson to greet customers, assist with orders, and process sales at the counter and on the phone. You will pick items from inventory, prepare sales tickets, and settle payments while maintaining an organized counter and promoting digital tools to customers.

The role requires strong customer service, basic electrical knowledge, and the ability to communicate solutions clearly in a fast-paced retail/warehouse environment.

Qualifications

• Sales experience and/or electrical knowledge preferred.
• Strong customer service skills and inter-personal communication skills.
• Strong mathematics, verbal, and written communication skills.
• Ability to effectively communicate information and present solutions to a customer.
• The ability to operate computers and relevant computer software.
• Ability to prioritize needs in a fast-paced environment.

Responsibilities

• Greet walk-in customer and assist with order and product selection.
• Enter sales orders and pick items from warehouse inventory.
• Prepare customer sales ticket and collect customer payment.
• Handles phone-in customers with pleasant and courteous etiquette.
• Maintain counter area displays clean, organized, and stocked with inventory.
• Reach monthly goals in sales and gross margin.
• Encourage the use of digital tools across customer base.
• Multi-task and continually prioritize tasks to be completed throughout the day.

Skills

Sales experience

Electrical knowledge

Customer service

Communication skills

Mathematics & language

Computer skills

Tools

Computers & software

Job description

Cooper Electric Supply, LLC in Downingtown, PA is seeking a counter salesperson to greet customers, assist with orders, and process sales at the counter and on the phone. You will pick items from inventory, prepare sales tickets, and settle payments while maintaining an organized counter and promoting digital tools to customers.

The role requires strong customer service, basic electrical knowledge, and the ability to communicate solutions clearly in a fast-paced retail/warehouse environment.