Mobile EV Field Service Technician

Rivian; Madison Heights (MI); On-site; USD 33,062 - 48,216; Full time

Job summary

Rivian is seeking a hands-on Field Service Technician to support Rivian vehicle repairs. The role involves diagnosing and repairing vehicles at service centers or customer sites, with travel to multiple locations including the production plant as needed.

A collaborative, team-oriented approach and strong customer-facing skills are essential. The position may require remote work or travel to various sites; candidates should be comfortable in a dynamic, fast-paced environment and committed to

Qualifications

• High School Diploma or equivalent required.
• Must be 21+ years old and hold a valid driver’s license.
• Able to lift up to 50 lbs. and perform physical tasks as needed.
• Forty-hour work week with possible weekends/odd shifts.

Responsibilities

• Diagnose, repair, install, and inspect vehicles in service centers or in the field at customer locations.
• Explain Rivian product line and EV framework to customers.
• Follow Rivian repair procedures with safety and quality in mind.

Skills

Hand tools

Power tools

Customer-facing professionalism

Windows/Mac proficiency

Physical stamina

Team collaboration

Education

High School Diploma or equivalent

Tools

DVOM usage

Electrical schematics reading

Service manuals/software access

Job description

Rivian is seeking a hands-on Field Service Technician to support Rivian vehicle repairs. The role involves diagnosing and repairing vehicles at service centers or customer sites, with travel to multiple locations including the production plant as needed.

A collaborative, team-oriented approach and strong customer-facing skills are essential. The position may require remote work or travel to various sites; candidates should be comfortable in a dynamic, fast-paced environment and committed to