Electric Vehicle Field Service Technician - Flexible & Mobile

Rivian; Charlotte (NC); On-site; USD 32,000 - 47,000; Full time

Job summary

Rivian in North Carolina is seeking a hands-on Field Service Technician to support Rivian vehicle repairs. The role requires collaboration, flexibility, and the ability to work at service centers or on customer sites, including travel to production plants as needed.

You will diagnose, repair, install, and test electric vehicles, document work rigorously, and maintain safe operations with a customer‑facing mindset.

Qualifications

• High School Diploma or GED preferred.
• Proficient with hand tools and power tools.
• Must be 21+ with valid driver’s license and clean driving record.

Responsibilities

• Diagnose, repair, install, and inspect vehicles at service centers or on-site at customers.
• Identify Rivian product line and EV framework; follow repair procedures.
• Utilize available resources to perform Rivian repair procedures safely and efficiently.
• Conduct road tests to ensure repair quality and safety.

Skills

Hand tools proficiency

Computer literacy (Windows/Mac)

Strong organizational skills

Customer-facing communication

Education

High School Diploma or GED

Job description

Rivian in North Carolina is seeking a hands-on Field Service Technician to support Rivian vehicle repairs. The role requires collaboration, flexibility, and the ability to work at service centers or on customer sites, including travel to production plants as needed.

You will diagnose, repair, install, and test electric vehicles, document work rigorously, and maintain safe operations with a customer‑facing mindset.