Electric Utility Market Ops & Back-Office SME

PNM; Lewisville (TX); On-site; USD 90,000 - 150,000; Full time

Job summary

TXNM Energy/PNM/TNMP in Lewisville, TX is seeking a senior SME with deep deregulated electric utility knowledge to serve as back-office systems expert for market operations and ERCOT requirements. You will translate business needs into functional requirements and support testing, implementation, and process improvements.

The ideal candidate collaborates with cross-functional teams to ensure regulatory alignment and operational efficiency, driving continuous improvement across wholesale and

Qualifications

• Extensive experience in the deregulated electric utility industry.
• SME in back-office applications, business operations, market processes, and ERCOT protocols, working groups, and regulatory requirements.
• Strong understanding of wholesale and retail market operations, industry compliance standards, and utility business processes.
• Proven experience gathering, documenting, and translating business needs into functional business requirements.
• Skilled in leading or supporting testing, implementation, and continuous improvement of business process and system solutions.
• Ability to collaborate with cross-functional teams to drive operational efficiencies and regulatory alignment.

Responsibilities

• Extensive experience within the deregulated electric utility industry.
• Demonstrated expertise as a SME in back-office applications, business operations, market processes, and ERCOT protocols, working groups, and regulatory requirements.
• Strong understanding of wholesale and retail market operations, industry compliance standards, and utility business processes.
• Proven experience gathering, documenting, and translating business needs into functional business requirements.
• Skilled in leading or supporting the testing, implementation, and continuous improvement of business process and system solutions.
• Ability to collaborate effectively with cross-functional teams to drive operational efficiencies and ensure alignment with market and regulatory requirements.

Skills

Back-office SME

ERCOT protocols

Market operations

Business requirements translation

Tools

Back-office systems

Job description

TXNM Energy/PNM/TNMP in Lewisville, TX is seeking a senior SME with deep deregulated electric utility knowledge to serve as back-office systems expert for market operations and ERCOT requirements. You will translate business needs into functional requirements and support testing, implementation, and process improvements.

The ideal candidate collaborates with cross-functional teams to ensure regulatory alignment and operational efficiency, driving continuous improvement across wholesale and