TNP Business Application Specialist

PNM; Lewisville (TX); On-site; USD 90,000 - 150,000; Full time

Job summary

TXNM Energy/PNM/TNMP in Lewisville, TX is seeking a senior SME with deep deregulated electric utility knowledge to serve as back-office systems expert for market operations and ERCOT requirements. You will translate business needs into functional requirements and support testing, implementation, and process improvements.

The ideal candidate collaborates with cross-functional teams to ensure regulatory alignment and operational efficiency, driving continuous improvement across wholesale and

Qualifications

• Extensive experience in the deregulated electric utility industry.
• SME in back-office applications, business operations, market processes, and ERCOT protocols, working groups, and regulatory requirements.
• Strong understanding of wholesale and retail market operations, industry compliance standards, and utility business processes.
• Proven experience gathering, documenting, and translating business needs into functional business requirements.
• Skilled in leading or supporting testing, implementation, and continuous improvement of business process and system solutions.
• Ability to collaborate with cross-functional teams to drive operational efficiencies and regulatory alignment.

Responsibilities

• Extensive experience within the deregulated electric utility industry.
• Demonstrated expertise as a SME in back-office applications, business operations, market processes, and ERCOT protocols, working groups, and regulatory requirements.
• Strong understanding of wholesale and retail market operations, industry compliance standards, and utility business processes.
• Proven experience gathering, documenting, and translating business needs into functional business requirements.
• Skilled in leading or supporting the testing, implementation, and continuous improvement of business process and system solutions.
• Ability to collaborate effectively with cross-functional teams to drive operational efficiencies and ensure alignment with market and regulatory requirements.

Skills

Back-office SME

ERCOT protocols

Market operations

Business requirements translation

Tools

Back-office systems

Job description

Location: Lewisville, TX, United States
Job ID: 6089742
Date Posted: Sep 17, 2026

• Extensive experience within the deregulated electric utility industry.


• Demonstrated expertise as a subject matter expert (SME) in back-office applications, business operations, market processes, and ERCOT protocols, working groups, and regulatory requirements.


• Strong understanding of wholesale and retail market operations, industry compliance standards, and utility business processes.


• Proven experience gathering, documenting, and translating business needs into functional business requirements.


• Skilled in leading or supporting the testing, implementation, and continuous improvement of business process and system solutions.


• Ability to collaborate effectively with cross-functional teams to drive operational efficiencies and ensure alignment with market and regulatory requirements.

Ideal Candidate Profile: The ideal candidate will possess deep knowledge of the deregulated electric utility industry and serve as a recognized subject matter expert in back-office systems, market operations, and ERCOT requirements. This individual will have a strong track record of developing business requirements, facilitating testing efforts, and implementing process improvements and technology solutions that enhance business performance and compliance

SAFETY AND ADA STATEMENT

Safety Statement:
Safety is a core value at (TXNM Energy/PNM/TNMP) and our vision, "everyone goes home safe", reflects our commitment to promoting an environment conducive to learning, improving and building safety practices. Our safety value is built upon the belief that every employee deserves to work in an environment free from harm.

Americans with Disabilities Act (ADA) Statement:
If you require assistance with the job application process due to a disability, please contact HR ADA Analyst, at 505-241-4627 .