EHR Training Specialist — Clinical Tech & Onboarding

Blackstone Valley Comm; Pawtucket (RI); On-site; USD 70,000 - 90,000; Full time

Job summary

Blackstone Valley Comm is seeking a Technology Trainer in Pawtucket, RI to design, configure, test, train and support clinical and operational tech solutions. You will create materials, document workflows, and deliver onboarding and refresher training across the organization.

The ideal candidate has 3–5 years of EHR experience, strong presentation skills, and proficiency with EHR/PM software and MS Office. Bilingual English and Spanish/Portuguese/Creole is preferred.

Qualifications

• Associate or Bachelor degree in related field required or relevant certifications in standard operational software (MS Office) and clinical information systems
• Minimum of 3-5 years EHR experience required
• Previous EHR/PM training experience required
• Proficiency using EHR/PM software systems required; super-user experience is strongly preferred
• Ability to effectively present information to groups and individuals through verbal and written formats required
• Working knowledge of workflows required
• Proficiency in medical terminology required
• Microsoft Office skills that include, Word, Excel, Outlook, and Power Point required

Responsibilities

• Interact directly with providers and support staff to design, configure, test, train, and support technologies
• Assist in developing training materials and related workflow documentation
• Develop and implement policies and procedures and deliver ongoing structured training
• Provide onboarding, upgrades, new technology and refresher courses

Skills

EHR/PM software systems

Super-user experience

Microsoft Office (Word, Excel, Outlook

Verbal and written communication

Ability to present information

Working knowledge of workflows

Medical terminology

Education

Associate or Bachelor degree in related field

Tools

MS Office Suite

Job description

Blackstone Valley Comm is seeking a Technology Trainer in Pawtucket, RI to design, configure, test, train and support clinical and operational tech solutions. You will create materials, document workflows, and deliver onboarding and refresher training across the organization.

The ideal candidate has 3–5 years of EHR experience, strong presentation skills, and proficiency with EHR/PM software and MS Office. Bilingual English and Spanish/Portuguese/Creole is preferred.