EHR Stability & Optimization Analyst

Skywalk Global; Richmond, Northern (VA, KY); Híbrido; USD 90.000 - 110.000; Jornada completa

Descripción de la vacante

Skywalk Global seeks an EHR Stability Analyst to ensure successful deployment, adoption, and ongoing improvement of the Virginia EHR system. The role supports local end users, analyzes workflows, documents enhancement opportunities, and partners with technical teams, business stakeholders, and vendors to align the EHR with clinical needs.

The analyst will contribute to interim solutions and help define long-term strategies for system improvements, engaging across clinical and technical teams to

Formación

• Experience providing applications support, preferably in healthcare environments.
• Strong analytical, communication, and problem-solving abilities.
• Experience participating in structured testing cycles.
• Proficiency with MS Office, Microsoft Teams, SharePoint, and Visio.
• Experience supporting or implementing EHR systems.
• Familiarity with Agile methodologies and documentation practices.

Responsabilidades

• Monitor and maintain key EHR workflows, processes, and procedures.
• Engage with stakeholders to understand operational needs, evaluate current EHR capabilities, identify gaps, and recommend alternatives.
• Gather, analyze, and document business requirements for system enhancements.
• Develop user stories, acceptance criteria, and other Agile documentation as needed.
• Collaborate effectively with cross-functional technical, clinical, and business teams.
• Produce clear user documentation, job aids, and training materials.

Conocimientos

Applications support

Analytical skills

Communication

Problem-solving

Testing cycles

MS Office

Microsoft Teams

SharePoint

Visio

EHR experience

SQL

Oracle databases

Web applications

Agile methodologies

Descripción del empleo

Skywalk Global seeks an EHR Stability Analyst to ensure successful deployment, adoption, and ongoing improvement of the Virginia EHR system. The role supports local end users, analyzes workflows, documents enhancement opportunities, and partners with technical teams, business stakeholders, and vendors to align the EHR with clinical needs.

The analyst will contribute to interim solutions and help define long-term strategies for system improvements, engaging across clinical and technical teams to