EHR Stability Analyst

Astyra Corporation; Richmond (VA); Hybrid; USD 95,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Astyra Corporation is seeking an EHR Stability Analyst for a 1-year contract in Richmond, VA, with hybrid work options local to Richmond. You will support deployment, adoption, and continuous improvement of the EHR, coordinating with clinical and IT teams to ensure alignment with operational needs.

The role also involves triage, troubleshooting, documenting requirements, developing user stories, testing support, and creating end-user documentation and training materials.

Qualifications

• Experience providing application support, preferably in healthcare environments.
• Strong skills in requirements documentation and enhancement analysis.
• Excellent analytical, communication, and problem-solving abilities.
• Understanding of clinical, pharmaceutical, and patient billing workflows.
• Experience participating in structured testing cycles.
• Proficiency with Microsoft Office, Microsoft Teams, SharePoint, and Visio.

Responsibilities

• Provide responsive support to EHR users across local health districts.
• Triage, troubleshoot, and eliminate issues appropriately.
• Monitor and maintain key EHR workflows, processes, and procedures.
• Engage with stakeholders to understand operational needs, evaluate current EHR capabilities, identify gaps, and recommend effective alternative solutions.
• Gather, analyze, and document business requirements for system enhancements.
• Develop user stories, acceptance criteria, and other Agile documentation as needed.
• Support functional, integration, and user acceptance testing.
• Collaborate effectively with cross-functional technical, clinical, and business teams.
• Produce clear user documentation, job aids, and training materials.
• Support go-live-related activities.

Skills

EHR support experience

Requirements documentation

Analytical problem-solving

Stakeholder collaboration

Testing cycles

MS Office / Teams / SharePoint / Visio

SQL / Oracle databases

Agile methodologies

Go-live support

Healthcare domain knowledge

Tools

SQL

Oracle databases

SharePoint

Visio

Microsoft Office

Teams

Job description

EHR Stability Analyst

*This is a 1-year contract position

*Hybrid – Local to Richmond, VA only, please

Description

The EHR Stability Analyst plays a vital role in ensuring the successful deployment, adoption, and continuous improvement of an Electronic Health Record (EHR) system.

This role supports end users across multiple health districts, evaluates workflow needs, documents enhancement opportunities, and partners with technical teams, business stakeholders, and vendor organizations to ensure the EHR aligns with operational and clinical requirements. The analyst will also contribute to interim solution development and help define strategies for long‑term system improvements.

Responsibilities

• Provide responsive support to EHR users across local health districts.
• Triage, troubleshoot, and eliminate issues appropriately.
• Monitor and maintain key EHR workflows, processes, and procedures.
• Engage with stakeholders to understand operational needs, evaluate current EHR capabilities, identify gaps, and recommend effective alternative solutions.
• Gather, analyze, and document business requirements for system enhancements.
• Develop user stories, acceptance criteria, and other Agile documentation as needed.
• Support functional, integration, and user acceptance testing.
• Collaborate effectively with cross‑functional technical, clinical, and business teams.
• Produce clear user documentation, job aids, and training materials.
• Support go‑live‑related activities.

Skills, Knowledge & Experience

• Experience providing application support, preferably in healthcare environments.
• Strong skills in requirements documentation and enhancement analysis.
• Excellent analytical, communication, and problem‑solving abilities.
• Understanding of clinical, pharmaceutical, and patient billing workflows.
• Experience participating in structured testing cycles.
• Proficiency with Microsoft Office, Microsoft Teams, SharePoint, and Visio.

Preferred Skills, Knowledge & Experience

• Experience supporting or implementing EHR systems.
• Knowledge of Oracle Health/Cerner platforms and public health workflows.
• Experience with SQL, Oracle databases, or web application environments.
• Familiarity with Agile methodologies and documentation practices.

Required Skills, Knowledge & Experience

• Provide responsive support to EHR users across local health districts — Required, 5 years
• Triage, troubleshoot, and eliminate issues appropriately — Required, 7 years
• Monitor and maintain key EHR workflows, processes, and procedures — Required, 5 years
• Engage with stakeholders to understand operational needs, evaluate current EHR capabilities, identify gaps, and recommend effective alternative solutions — Required, 7 years
• Gather, analyze, and document business requirements for system enhancements — Required, 7 years
• Develop user stories, acceptance criteria, and other Agile documentation as needed — Required, 7 years
• Support functional, integration, and user acceptance testing — Required, 7 years
• Collaborate effectively with cross‑functional technical, clinical, and business teams — Required, 7 years
• Produce clear user documentation, job aids, and training materials — Required, 7 years
• Experience providing application support, preferably in healthcare environments — Required, 5 years
• Strong skills in requirements documentation and enhancement analysis — Desired, 5 years
• Excellent analytical, communication, and problem‑solving abilities — Desired, 5 years
• Understanding of clinical, pharmaceutical, and patient billing workflows — Desired, 5 years
• Experience participating in structured testing cycles — Required, 7 years
• Proficiency with Microsoft Office, Microsoft Teams, SharePoint, and Visio — Required, 7 years
• Experience supporting or implementing EHR systems — Required, 7 years
• Knowledge of Oracle Health/Cerner platforms and public health workflows — Required, 3 years
• Experience with SQL, Oracle databases, or web application environments — Desired, 5 years
• Familiarity with Agile methodologies and documentation practices — Desired, 5 years
• Experience supporting go‑live‑related activities — Required, 2 years

Ideal Candidate

The ideal candidate is a proactive, detail-oriented analyst who excels at supporting both technical and business functions. They work effectively with stakeholders at all levels, ensure user needs are clearly understood, and help drive meaningful enhancements that strengthen EHR stability, functionality, and usability.