EHR Stability Analyst — Hybrid Role

Betis Group, Inc.

Richmond (VA)

Hybrid

USD 55,000 - 83,000

Full time

2 days ago

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Job summary

Virginia Department of Health seeks a Business Analyst 3 (Hybrid) to support the EHR rollout across Local Health Districts. You will gather and document business requirements, develop user stories, and coordinate testing with technical, clinical, and business teams to ensure alignment with operations and clinical needs.

The role requires experience with healthcare workflows, strong communication, and proficiency with MS Office, Teams, SharePoint, and Visio.

Qualifications

Experience in healthcare environments and application support.
Strong ability to document requirements and perform enhancement analysis.
Excellent analytical, communication, and problem-solving abilities.
Understanding of clinical, pharmaceutical, and patient billing workflows.
Experience participating in structured testing cycles.
Proficiency with MS Office, Teams, SharePoint, and Visio.

Responsibilities

Provide responsive support to EHR users across Local Health Districts.
Triage, troubleshoot, and escalate issues appropriately.
Monitor and maintain key EHR workflows, processes, and procedures.
Engage with stakeholders to understand operational needs and gaps; recommend solutions.
Gather, analyze, and document business requirements for system enhancements.
Develop user stories, acceptance criteria, and Agile documentation as needed.
Support functional, integration, and user acceptance testing.
Collaborate with cross-functional technical, clinical, and business teams.
Produce clear user documentation, job aids, and training materials.