Business Analyst 3 – Contract Position

BranCore Technologies, LLC; Richmond (VA); On-site; USD 85,000 - 105,000; Full time

Job summary

BranCore Technologies, LLC in Richmond, VA is seeking an EHR Stability Analyst to ensure successful deployment, adoption, and ongoing improvement of the client’s EHR system. The role supports Local Health District end users, documents needs, and partners with technical teams and vendors to align the EHR with clinical requirements.

The ideal candidate will contribute to interim solutions, help define long-term system improvements, and be on-site for go-live and ongoing weekly presence.

Qualifications

• Experience providing application support, preferably in healthcare environments.
• Strong skills in requirements documentation and enhancement analysis.
• Excellent analytical, communication, and problem-solving abilities.
• Understanding of clinical, pharmaceutical, and patient billing workflows.
• Experience participating in structured testing cycles.
• Proficiency with MS Office, Microsoft Teams, SharePoint, and Visio.

Responsibilities

• Provide responsive support to EHR users across Local Health Districts.
• Triage, troubleshoot, and escape issues appropriately.
• Monitor and maintain key EHR workflows, processes, and procedures.
• Engage with stakeholders to understand operational needs, evaluate current EHR capabilities, identify gaps, and recommend effective alternative solutions.
• Gather, analyze, and document business requirements for system enhancements.
• Develop user stories, acceptance criteria, and other Agile documentation as needed.
• Support functional, integration, and user acceptance testing.
• Collaborate effectively with cross-functional technical, clinical, and business teams.
• Produce clear user documentation, job aids, and training materials.

Skills

EHR support experience

Requirements documentation

Analytical abilities

Clinical workflows understanding

Testing cycles experience

MS Office/Teams/SharePoint/Visio

Tools

SQL

Oracle databases

Web applications

SharePoint

Visio

MS Office

Job description

Contract Length: 8 months with the possibility of extending based on project need.
Candidate residing in Richmond, VA area is required.

Candidate will need to be onsite and go to Local health districts as part of EHR rolling go live, and then a minimum of one day a week onsite is required.

Onsite interviews are required.

The EHR Stability Analyst plays a vital role in ensuring the successful deployment, adoption, and continuous improvement of the client's Electronic Health Record (EHR) system. This role supports Local Health District end users, evaluates workflow needs, documents enhancement opportunities, and partners with technical teams, business stakeholders, and vendor organizations to ensure the EHR aligns with operational and clinical requirements. The analyst will also contribute to interim solution development and help define strategies for long-term system improvements.

Responsibilities:

• Provide responsive support to EHR users across Local Health Districts.
• Triage, troubleshoot, and escape issues appropriately.
• Monitor and maintain key EHR workflows, processes, and procedures.
• Engage with stakeholders to understand operational needs, evaluate current EHR capabilities, identify gaps, and recommend effective alternative solutions.
• Gather, analyze, and document business requirements for system enhancements.
• Develop user stories, acceptance criteria, and other Agile documentation as needed.
• Support functional, integration, and user acceptance testing.
• Collaborate effectively with cross-functional technical, clinical, and business teams.
• Produce clear user documentation, job aids, and training materials.

Required Skills & Experience:

• Experience providing application support, preferably in healthcare environments.
• Strong skills in requirements documentation and enhancement analysis.
• Excellent analytical, communication, and problem-solving abilities.
• Understanding of clinical, pharmaceutical, and patient billing workflows.
• Experience participating in structured testing cycles.
• Proficiency with MS Office, Microsoft Teams, SharePoint, and Visio.

Preferred Qualifications:

• Experience supporting or implementing EHR systems.
• Knowledge of Oracle Health / Cerner platforms and public health workflows.
• Experience with SQL, Oracle databases, or web application environments.
• Familiarity with Agile methodologies and documentation practices.

Ideal Candidate:

The ideal candidate is a proactive, detail-oriented analyst who excels at supporting both technical and business functions. They work effectively with stakeholders at all levels, ensure user needs are clearly understood, and help drive meaningful enhancements that strengthen EHR stability and usability.

Required/Desired Skills

• Provide responsive support to EHR users across Local Health Districts. Required, 5 Years
• Triage, troubleshoot, and escape issues appropriately. Required, 7 Years
• Monitor and maintain key EHR workflows, processes, and procedures. Required, 5 Years
• Engage with stakeholders to understand operational needs, evaluate current EHR capabilities, identify gaps, and recommend effective alternative so. Required, 7 Years
• Gather, analyze, and document business requirements for system enhancements. Required, 7 Years
• Develop user stories, acceptance criteria, and other Agile documentation as needed. Required, 7 Years
• Support functional, integration, and user acceptance testing. Required, 7 Years
• Collaborate effectively with cross-functional technical, clinical, and business teams. Required, 7 Years
• Produce clear user documentation, job aids, and training materials. Required, 7 Years
• Experience providing application support, preferably in healthcare environments. Required, 5 Years
• Strong skills in requirements documentation and enhancement analysis. Desired, 5 Years
• Excellent analytical, communication, and problem-solving abilities. Desired, 5 Years
• Understanding of clinical, pharmaceutical, and patient billing workflows. Desired, 5 Years
• Experience participating in structured testing cycles. Required, 7 Years
• Proficiency with MS Office, Microsoft Teams, SharePo. Required, 7 Years
• Experience supporting or implementing EHR systems. Required, 7 Years
• Knowledge of Oracle Health / Cerner platforms and public health workflows. Required, 3 Years
• Experience with SQL, Oracle databases, or web application environments. Desired, 5 Years
• Familiarity with Agile methodologies and documentation practices. Desired, 5 Years
• Support Go-Live Related Activities. Required, 2 Years