Business Analyst(EHR ), Richmond, VA, US

Intellibee; Richmond (VA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Long-Term Stability

Health Coverage

401(k) program

Green Card assistance

Job summary

IntelliBee is seeking a Business Analyst to support the Virginia Department of Health's EHR deployment and ongoing improvements. The role collaborates with clinical, technical, and vendor teams to ensure workflows meet operational needs and regulatory requirements.

You will document requirements, create user stories, and support testing and training materials. The analyst will participate in defining interim solutions and long-term system enhancements, contributing to go-live activities and user

Qualifications

• Experience providing application support in healthcare.
• Proficient in documenting requirements and enhancement opportunities.
• Strong analytical, communication, and problem solving abilities.
• Understanding of clinical, pharmaceutical, and patient billing workflows.
• Experience with structured testing cycles.
• Proficiency with MS Office, Teams, SharePoint, Visio.

Responsibilities

• Provide responsive support to EHR users across Local Health Districts.
• Triage, troubleshoot, and escalate issues appropriately.
• Monitor and maintain key EHR workflows, processes, and procedures.
• Engage with stakeholders to understand operational needs, evaluate current EHR capabilities, identify gaps, and recommend solutions.
• Gather, analyze, and document business requirements for system enhancements.
• Develop user stories and acceptance criteria for Agile documentation.
• Support functional, integration, and user acceptance testing.
• Collaborate with cross-functional technical, clinical, and business teams.
• Produce user documentation, job aids, and training materials.

Skills

EHR support

Requirements docs

Analytical skills

Communication

Testing cycles

MS Office / Teams

SQL / Oracle DB

Oracle Health

Cerner

Agile docs

Go-Live activities

Tools

Oracle Health

Cerner

Job description

Business Analyst(EHR ), Richmond, VA, US

Business Analyst

Job Summary:

The EHR Stability Analyst plays a vital role in ensuring the successful deployment, adoption, and continuous improvement of the Virginia Department of Health's Electronic Health Record (EHR) system. This role supports Local Health District end users, evaluates workflow needs, documents enhancement opportunities, and partners with technical teams, business stakeholders, and vendor organizations to ensure the EHR aligns with operational and clinical requirements. The analyst will also contribute to interim solution development and help define strategies for long-term system improvements.

Responsibilities:

• Provide responsive support to EHR users across Local Health Districts.
• Triage, troubleshoot, and escalates issues appropriately.
• Monitor and maintain key EHR workflows, processes, and procedures.
• Engage with stakeholders to understand operational needs, evaluate current EHR capabilities, identify gaps, and recommend effective alternative solutions.
• Gather, analyze, and document business requirements for system enhancements.
• Develop user stories, acceptance criteria, and other Agile documentation as needed.
• Support functional, integration, and user acceptance testing.
• Collaborate effectively with cross-functional technical, clinical, and business teams.
• Produce clear user documentation, job aids, and training materials.

Required Skills & Experience:

• Experience providing application support, preferably in healthcare environments.
• Strong skills in requirements documentation and enhancement analysis.
• Excellent analytical, communication, and problem‑solving abilities.
• Understanding of clinical, pharmaceutical, and patient billing workflows.
• Experience participating in structured testing cycles.
• Proficiency with MS Office, Microsoft Teams, SharePoint, and Visio.

Preferred Qualifications:

• Experience supporting or implementing EHR systems.
• Knowledge of Oracle Health / Cerner platforms and public health workflows.
• Experience with SQL, Oracle databases, or web application environments.
• Familiarity with Agile methodologies and documentation practices.

Ideal Candidate:

• The ideal candidate is a proactive, detail-oriented analyst who excels at supporting both technical and business functions. They work effectively with stakeholders at all levels, ensure user needs are clearly understood, and help drive meaningful enhancements that strengthen EHR stability and usability.

Skill Matrix:

• Provide responsive support to EHR users across Local Health Districts. Required 5 Years
• Triage, troubleshoot, and escalates issues appropriately. Required 7 Years
• Monitor and maintain key EHR workflows, processes, and procedures. Required 5 Years
• Engage with stakeholders to understand operational needs, evaluate current EHR capabilities, identify gaps, and recommend effective alternative so Required 7 Years
• Gather, analyze, and document business requirements for system enhancements Required 7 Years
• Develop user stories, acceptance criteria, and other Agile documentation as needed. Required 7 Years
• Support functional, integration, and user acceptance testing. Required 7 Years
• Collaborate effectively with cross-functional technical, clinical, and business teams. Required 7 Years
• Produce clear user documentation, job aids, and training materials. Required 7 Years
• Experience providing application support, preferably in healthcare environments. Required 5 Years
• Strong skills in requirements documentation and enhancement analysis. Desired 5 Years
• Excellent analytical, communication, and problem‑solving abilities. Desired 5 Years
• Understanding of clinical, pharmaceutical, and patient billing workflows. Desired 5 Years
• Experience participating in structured testing cycles. Required 7 Years
• Proficiency with MS Office, Microsoft Teams, SharePo Required 7 Years
• Experience supporting or implementing EHR systems. Required 7 Years
• Knowledge of Oracle Health / Cerner platforms and public health workflows. Required 3 Years
• Experience with SQL, Oracle databases, or web application environments. Desired 5 Years
• Familiarity with Agile methodologies and documentation practices. Desired 5 Years
• Support Go-Live Related Activities Required 2 Years

Benefits at IntelliBee

• Long-Term Stability: Join us on a multi-year opportunities with room to grow.
• Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well.
• Future Planning: Enroll in our 401(k) program and invest in your financial security.
• GC Assistance: We support immediate Green Card processing, if required.