EHR/IT Trainer — Elevate Clinician Workflows

WellSpace Health, Inc.; Sacramento (CA); On-site; USD 87,000 - 109,000; Full time

Job summary

The EHR/IT Applications Trainer at WellSpace Health, Inc. leads training, implementation support, and ongoing optimization of enterprise-level EHR and EPM systems.

The role serves as a liaison between clinical users and IT, ensuring smooth onboarding, workflow optimization, and responsive issue resolution with informatics and technical teams. Responsibilities include creating training environments, validating workflows, and testing new configurations, with emphasis on clear communication and

Qualifications

• Bachelor's degree in Information/ Systems Management or Technology or equivalent training/experience.
• Minimum of 1 year of experience with EHR systems and training clinical staff.
• Fluency in additional languages preferred.
• Experience with FQHCs and their patient populations preferred.
• Demonstrated leadership and collaborative teamwork skills.
• Strong customer service, project management, or consulting experience.
• Knowledge of data privacy practices and HIPAA requirements.
• Ability to work without direct supervision under pressure.
• Experience with diverse communities in nonprofit/healthcare settings.
• Excellent written and verbal communication skills.

Responsibilities

• Deliver training in formal and informal settings for clinicians and staff.
• Coordinate with IT Training/Development to schedule sessions.
• Conduct train-the-trainer sessions on EHR/EPM software.
• Provide Help Desk support for end users on assigned tickets.
• Develop and maintain training documentation and FAQs.
• Ensure training materials reflect live system workflows and changes.

Skills

Bachelor's degree

EHR experience

Training skills

Customer service

Project management

HIPAA knowledge

Communication skills

Microsoft Office

Teaching adaptability

Education

Bachelor's degree in Information/ Systems Management or Technology

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

The EHR/IT Applications Trainer at WellSpace Health, Inc. leads training, implementation support, and ongoing optimization of enterprise-level EHR and EPM systems.

The role serves as a liaison between clinical users and IT, ensuring smooth onboarding, workflow optimization, and responsive issue resolution with informatics and technical teams. Responsibilities include creating training environments, validating workflows, and testing new configurations, with emphasis on clear communication and