EPIC EHR Applications Specialist | Clinical IT & Training

Mountain Park Health Center; Phoenix (AZ); On-site; USD 70,000 - 100,000; Full time

Job summary

Mountain Park Health Center seeks an Applications Specialist to support the development, testing, and maintenance of clinical applications and the EHR across multiple clinic sites. You will analyze workflows, implement processes, train end users, coordinate with vendors, and travel to clinics for on-site sessions.

A strong EPIC EHR background is required, along with a healthcare/IT degree or equivalent experience.

Qualifications

• Bachelor's degree in healthcare, nursing, business or computer/information sciences or three years of computer/information systems experience.
• Valid driver's license.
• We are specifically looking for EPIC EHR background, especially support and implementation.

Responsibilities

• Actively handles EHR, interfaces, and other clinical applications support issues across multiple clinic sites using in person interactions, phone calls, emails, or Microsoft Teams.
• Assists with analysis, design, build, installation, evaluation, optimization, and updates end-user training of Mountain Park Health Center software systems.
• Prioritize, investigate, and troubleshoot issues related to system applications, interfaces, and data processing; propose solutions.
• Support and assist in designing and implementing workflow processes.
• Maintain records for clinical applications building and testing.
• Collaborate with internal teams and external stakeholders, including vendors.
• Act as a change agent to promote adoption of new processes and technologies.
• Integrate knowledge of clinical/billing systems to plan and execute implementation activities.
• Evaluate cross-departmental impact of change requests and manage competing needs with stakeholders.
• Perform root-cause analysis and suggest workarounds.
• Travel to clinics for organizational training needs.
• Maintain regular and predictable attendance.
• Performs other duties as required.

Skills

EHR troubleshooting

Clinical workflow

End-user training

Vendor coordination

Education

Bachelor's degree in healthcare/IT

Tools

EPIC EHR

Job description

Mountain Park Health Center seeks an Applications Specialist to support the development, testing, and maintenance of clinical applications and the EHR across multiple clinic sites. You will analyze workflows, implement processes, train end users, coordinate with vendors, and travel to clinics for on-site sessions.

A strong EPIC EHR background is required, along with a healthcare/IT degree or equivalent experience.