EHR Analyst I/II - Epic Reporting Specialist (Hybrid)

County of San Mateo; California; Hybrid; USD 90,000 - 120,000; Full time

Job summary

San Mateo County Health is seeking an Electronic Health Record Analyst I/II – Grand Central to support Phase 2 of the Epic implementation, with a primary focus in reporting. The role is located in South San Francisco or San Mateo, CA and will require county-wide travel; the position is currently hybrid with on-site and remote work as needed.

The ideal candidate will understand acute clinical workflows, patient movements, and EHR workflow between admissions and clinical systems.

Qualifications

• Epic EHR systems and clinical workflow knowledge.
• Experience with system configuration and testing.
• Understanding regulatory standards and healthcare operations.
• Customer service principles and end-user support.
• Project management basics and change control.

Responsibilities

• Collect and analyze business operations and workflows.
• Meet with customers to detail business needs for EHR.
• Improve processes and information flows for better integration.
• Coordinate security and provisioning for users.
• Provide on-site support during go-lives and upgrades.
• Develop training materials and curriculum.
• Test new releases and perform system upgrades.
• Troubleshoot user and system issues.

Skills

Interact with teams

Troubleshoot issues

Multi-tasking

Communication skills

Project management basics

Education

Healthcare IT experience

Epic user support experience

Tools

Epic Grand Central

Job description

San Mateo County Health is seeking an Electronic Health Record Analyst I/II – Grand Central to support Phase 2 of the Epic implementation, with a primary focus in reporting. The role is located in South San Francisco or San Mateo, CA and will require county-wide travel; the position is currently hybrid with on-site and remote work as needed.

The ideal candidate will understand acute clinical workflows, patient movements, and EHR workflow between admissions and clinical systems.