Educator Certification Program Specialist

State of Missouri; Jefferson City (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Missouri Department of Elementary and Secondary Education is seeking a Program Support Specialist in Educator Certification. The role will focus on handling rap sheets, categorizing data, and transferring information to DESE applications to support educator certification processes.

Responsibilities include interpreting rap sheet details for clearance status, maintaining discipline files, and assisting with confidential background investigations as well as answering certification and

Qualifications

• Graduated from high school or High School Equivalency.
• One or more years’ experience in clerical or secretarial work.

Responsibilities

• Retrieves background check information (rap sheets) from MACHS system and appropriately categorizes and transfers data to DESE web applications system.
• Accurately interprets rap sheet information to determine initial clearance status.
• Creates, maintains, and monitors discipline case files.
• Assists with background investigations by discretely and confidentially requesting court, school, and/or Missouri and Non-Missouri state agency documentation.
• Scans and files of documentation received from educators, school districts, court systems, etc.
• Answers and/or directs certification (call center) telephone calls.
• Answers and/or directs Conduct and Investigation telephone calls and correspondence.
• Demonstrate regular, reliable, and engaged attendance.

Skills

Clerical work

Education

High School Diploma or GED

Job description

Missouri Department of Elementary and Secondary Education is seeking a Program Support Specialist in Educator Certification. The role will focus on handling rap sheets, categorizing data, and transferring information to DESE applications to support educator certification processes.

Responsibilities include interpreting rap sheet details for clearance status, maintaining discipline files, and assisting with confidential background investigations as well as answering certification and