Program Support Specialist - Educator Certification

State of Missouri; Jefferson City (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Missouri Department of Elementary and Secondary Education is seeking a Program Support Specialist in Educator Certification. The role will focus on handling rap sheets, categorizing data, and transferring information to DESE applications to support educator certification processes.

Responsibilities include interpreting rap sheet details for clearance status, maintaining discipline files, and assisting with confidential background investigations as well as answering certification and

Qualifications

• Graduated from high school or High School Equivalency.
• One or more years’ experience in clerical or secretarial work.

Responsibilities

• Retrieves background check information (rap sheets) from MACHS system and appropriately categorizes and transfers data to DESE web applications system.
• Accurately interprets rap sheet information to determine initial clearance status.
• Creates, maintains, and monitors discipline case files.
• Assists with background investigations by discretely and confidentially requesting court, school, and/or Missouri and Non-Missouri state agency documentation.
• Scans and files of documentation received from educators, school districts, court systems, etc.
• Answers and/or directs certification (call center) telephone calls.
• Answers and/or directs Conduct and Investigation telephone calls and correspondence.
• Demonstrate regular, reliable, and engaged attendance.

Skills

Clerical work

Education

High School Diploma or GED

Job description

Program Support Specialist – Educator Certification – Department of Elementary & Secondary Education

Job Posting Number: 3810012106

Salary: $37,200

Please note: The salary range listed in this job description is a base salary. Applicants eligible for years-of-service adjustments or shift differentials may exceed salary range listed above.

Job Location: This position will be located at 205 Jefferson St., Jefferson City, MO 65101.

Why You’ll Love This Position

Educator Certification issues educator certificates to all educators who work in the state’s school systems, as well as assisting with the review of certificate-holders who are charged with misconduct.

What You’ll Do

• Retrieves background check information (rap sheets) from MACHS system and appropriately categorizes and transfers data to DESE web applications system.
• Accurately interprets rap sheet information to determine initial clearance status.
• Creates, maintains, and monitors discipline case files.
• Assists with background investigations by discretely and confidentially requesting court, school, and/or Missouri and Non-Missouri state agency documentation.
• Scans and files of documentation received from educators, school districts, court systems, etc.
• Answers and/or directs certification (call center) telephone calls.
• Answers and/or directs Conduct and Investigation telephone calls and correspondence.
• Demonstrate regular, reliable, and engaged attendance.

Minimum Qualifications

Full job description available upon request.

• Graduated from high school or High School Equivalency.
• One or more years’ experience in clerical or secretarial work.

Lack of post‑secondary education will not be used as the sole basis denying consideration to any applicant.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

If you have questions about this position, please contact: [e-mail].

Equal Opportunity and Affinity:

Missouri Department of Elementary and Secondary Education is an Equal Opportunity Employer. If you have special needs addressed by the Americans with Disabilities Act (ADA), please contact Human Resources at [phone], through Missouri Relay System at [phone], or via email at [e-mail].

Notice of Non-Discrimination:

The Department of Elementary and Secondary Education does not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, age, veteran status, mental or physical disability, or any other basis prohibited by statute in its programs and activities. Inquiries related to department programs and to the location of services, activities, and facilities that are accessible by persons with disabilities may be directed to the Jefferson State Office Building, Director of Civil Rights Compliance and MOA Coordinator (Title VI/Title VII/Title IX/504/ADA/ADAAA/Age Act/GINA/USDA Title VI), 2nd Floor, 205 Jefferson Street, P.O. Box 480, Jefferson City, MO 65102-0480; telephone number 573-522-1775 or TTY 800-735-2966; fax number 573-522-4883; email [e-mail].

To Our Applicants with Disabilities:

For assistance with any phase of the Department process, please notify the Director of Human Resources at [phone]. Reasonable attempts will be made to accommodate special needs. TTY/TDD Relay Missouri service [phone].

Notice to Applicants:

The Missouri Department of Elementary and Secondary Education is unable to sponsor applicants in their application for work visas through INS. If you have questions, please contact Human Resources.