Educational Programs Coordinator — Events & Admin

ACL Digital; Boston (MA); On-site; USD 52,000 - 76,000; Full time

Job summary

ACL Digital is seeking an Administrative Coordinator to provide administrative and course support for educational programs in Boston. This role serves as the primary contact for learners and course administrators, handling inquiries, registrations, and learner communications to ensure a smooth program experience.

The ideal candidate will be organized, detail-oriented, and capable of managing multiple priorities in a fast-paced setting, with strong customer service and written communication

Qualifications

• 4+ years of program, project management, event, or conference management experience in a professional setting required.
• BA/BS strongly preferred. Demonstrated customer service experience.
• Excellent written communication skills.
• Ability to prioritize workload, multitask, and take initiative in a deadline-driven, fast-paced environment.
• Proficiency with Microsoft Excel and Office suite.

Responsibilities

• Provide administrative and course support for educational programs.
• Serve as primary point of contact for learners and course administrators.
• Assist with email and phone inquiries, registration support, learner communications.
• Handle data entry, evaluation distribution, and general program administration.
• Support day-to-day operations of both virtual and in-person educational activities.

Job description

ACL Digital is seeking an Administrative Coordinator to provide administrative and course support for educational programs in Boston. This role serves as the primary contact for learners and course administrators, handling inquiries, registrations, and learner communications to ensure a smooth program experience.

The ideal candidate will be organized, detail-oriented, and capable of managing multiple priorities in a fast-paced setting, with strong customer service and written communication