Talent Development Operations Coordinator

Cambridge Associates LLC; Boston (MA); On-site; USD 61,000 - 79,000; Full time

Benefits offered by this job

Annual bonus

Benefits package

Job summary

Cambridge Associates LLC is seeking a Coordinator, Talent Development in Boston to support program logistics, registrations, and participant records for learning offerings across the firm. You will work closely with Talent Development colleagues, internal partners, and external vendors to ensure accurate, on-time delivery and a high-quality participant experience.

This role reports to the Head of Talent Development and emphasizes detail-orientation, process adherence, and strong customer-service

Qualifications

• Experience providing administrative, event, program, or logistics coordination support.
• Strong organizational skills and attention to detail; ability to manage multiple tasks and deadlines.
• Ability to follow established processes and maintain accurate records.
• Strong written and verbal communication skills; respond to inquiries professionally.
• Demonstrated customer-service orientation and ability to build positive relationships.
• Sound judgment and problem-solving skills; escalate complex matters as needed.

Responsibilities

• Coordinate end-to-end logistical delivery of Talent Development programs (scheduling, registration, delivery arrangements).
• Create and maintain program registrations and participant records.
• Create and monitor feedback surveys; compile results.
• Maintain Talent Development schedules, calendars, and program websites.
• Respond to routine inquiries with professionalism and accuracy.
• Communicate requirements and follow up with internal partners and vendors.
• Identify and resolve straightforward logistical issues and escalate complex matters.
• Monitor the Talent Development shared inbox and route inquiries to team members.
• Provide administrative support to the Head of Talent Development, including scheduling and travel arrangements.
• Learn and apply systems/tools to complete tasks accurately and efficiently.

Skills

Administrative coordination

Organizational skills

Process adherence

Communication skills

Customer service

Problem solving

Education

Bachelor's degree

Tools

Microsoft Office

Teams

SharePoint

Job description

Cambridge Associates LLC is seeking a Coordinator, Talent Development in Boston to support program logistics, registrations, and participant records for learning offerings across the firm. You will work closely with Talent Development colleagues, internal partners, and external vendors to ensure accurate, on-time delivery and a high-quality participant experience.

This role reports to the Head of Talent Development and emphasizes detail-orientation, process adherence, and strong customer-service