Educational IT Technician — Classroom Tech & Help Desk

Various; Bedford (VA); On-site; USD 45,000 - 72,000; Full time

Job summary

Bedford County Public Schools is seeking an IT Technician to join the district's IT department in Bedford, VA. The role supports diagnostics, repair, maintenance, and replacement of hardware, software, peripherals, and A/V equipment to meet department needs.

The position requires a high school diploma, CompTIA A+ certification, and two years' IT experience. A valid Virginia driver’s license is required; MS OS, Chrome OS, and Office products knowledge is expected.

Qualifications

• High school diploma required; computer science degree or technical school training desirable.
• CompTIA A+ Certification required.
• Two years’ experience in diagnostics, repair and maintenance of computers and related hardware.
• Working knowledge of Microsoft Operating Systems, Chrome OS, and Office products.
• Virginia driver’s license and ability to work independently and with staff; alternatives to qualifications may be acceptable.

Responsibilities

• Provides Level 1 information technology support to end users.
• Configures, installs, and maintains computers, tablets, system software, software applications, printers, scanners, projectors, A/V equipment.
• Troubleshoots hardware, software, email, network and peripheral issues and performs repairs.
• Assists users and coordinates with Level 2 support as needed; communicates solutions.
• Recommends hardware/software purchases and assists in justification.
• Maintains contact with Lead IT Technician; supports planning and acquisition of new hardware/software.
• Maintains current knowledge through training and certifications; communicates with teachers and staff.

Education

High school diploma

CompTIA A+ Certification

Computer science degree or technical school training (desirable)

Tools

Microsoft Operating Systems

Chrome OS

Office products

Job description

Bedford County Public Schools is seeking an IT Technician to join the district's IT department in Bedford, VA. The role supports diagnostics, repair, maintenance, and replacement of hardware, software, peripherals, and A/V equipment to meet department needs.

The position requires a high school diploma, CompTIA A+ certification, and two years' IT experience. A valid Virginia driver’s license is required; MS OS, Chrome OS, and Office products knowledge is expected.