Education Tech Support & AI Tools Specialist

COLORADO ACADEMY

Denver (CO)

Presencial

USD 60.000 - 70.000

Jornada completa

Hace 4 días
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Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision, and Life
403(b) retirement plan
Paid professional development

Descripción de la vacante

COLORADO ACADEMY is seeking a curious, service-minded technology professional to join our collaborative Technology Department as a full-time team member. You will primarily provide hands-on technical support to faculty, staff, and students, while also expanding the use of AI tools and educational technology across the classroom.

The role emphasizes problem-solving, training, and classroom support, with responsibilities spanning device setup, account management in Google Workspace and Blackbaud,

Formación

  • Bachelor's degree in a related field required.
  • Aptitude for learning new and complex technology and ongoing professional development.
  • Familiarity with troubleshooting computers (Mac) and mobile devices (iPads, iPhones, and Android devices).
  • Experience with Google Workspace.

Responsabilidades

  • Serve as first-tier support for students, faculty, and staff via help desk, email, and walk-up requests.
  • Assist faculty and students in using AI, digital tools, and emerging technologies in the classroom.
  • Troubleshoot hardware, software, and account issues on Mac computers, iPads, and other mobile devices.
  • Set up and maintain school equipment and classrooms; manage user accounts in Google Workspace and Blackbaud.

Conocimientos

Mac troubleshooting
Mobile devices (iPad/iPhone/Android)
Google Workspace
Canvas
AI tools & emerging tech
Communication & collaboration

Educación

Bachelor's degree in a related field

Herramientas

Canvas
Blackbaud
Google Workspace

Descripción del empleo

COLORADO ACADEMY is seeking a curious, service-minded technology professional to join our collaborative Technology Department as a full-time team member. You will primarily provide hands-on technical support to faculty, staff, and students, while also expanding the use of AI tools and educational technology across the classroom.

The role emphasizes problem-solving, training, and classroom support, with responsibilities spanning device setup, account management in Google Workspace and Blackbaud,

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