Technology Associate (IT & EdTech)

COLORADO ACADEMY; Denver (CO); In loco; USD 60.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision, and Life

403(b) retirement plan

Paid professional development

Descrizione del lavoro

COLORADO ACADEMY is seeking a curious, service-minded technology professional to join our collaborative Technology Department as a full-time team member. You will primarily provide hands-on technical support to faculty, staff, and students, while also expanding the use of AI tools and educational technology across the classroom.

The role emphasizes problem-solving, training, and classroom support, with responsibilities spanning device setup, account management in Google Workspace and Blackbaud,

Competenze

• Bachelor's degree in a related field required.
• Aptitude for learning new and complex technology and ongoing professional development.
• Familiarity with troubleshooting computers (Mac) and mobile devices (iPads, iPhones, and Android devices).
• Experience with Google Workspace.

Mansioni

• Serve as first-tier support for students, faculty, and staff via help desk, email, and walk-up requests.
• Assist faculty and students in using AI, digital tools, and emerging technologies in the classroom.
• Troubleshoot hardware, software, and account issues on Mac computers, iPads, and other mobile devices.
• Set up and maintain school equipment and classrooms; manage user accounts in Google Workspace and Blackbaud.

Conoscenze

Mac troubleshooting

Mobile devices (iPad/iPhone/Android)

Google Workspace

Canvas

AI tools & emerging tech

Communication & collaboration

Formazione

Bachelor's degree in a related field

Strumenti

Canvas

Blackbaud

Google Workspace

Descrizione del lavoro

Colorado Academy seeks a curious, service-minded technology professional to join an innovative and collaborative Technology Department as a full-time member, effective immediately. This position is well suited to someone who enjoys solving problems, helping people, and exploring how technology can enhance teaching and learning.The Technology Department maintains all of CA's technology infrastructure and supports faculty, staff, and students across our Pre-K–12 campus. In this role, you will serve as a first point of contact for technology support while also helping faculty and students use digital tools, AI, and emerging technologies in the classroom. Most of your time will be spent providing hands-on technical support, with the remainder devoted to educational technology, training, and classroom support.Key responsibilitiesServe as first-tier support for students, faculty, and staff through the help desk, email, and walk-up requestsAssist faculty and students in using AI, digital tools, and emerging technologiesTroubleshoot hardware, software, and account issues on Mac computers, iPads, and other mobile devicesSupport teachers and students in implementing technology tools in the classroom, including CanvasSet up and maintain computers, iPads, printers, classroom technology, and other school equipmentDevelop and maintain technology guides, video tutorials, and interactive resourcesAssist with hardware configuration, device deployment, and support of the 1:1 device programCreate and manage user accounts and assist with Google Workspace and Student Information System (Blackbaud) supportEscalate complex issues appropriately and document solutions for the teamHelp plan and lead faculty training and workshop sessions on technology toolsSupport a culture of responsible, creative, and innovative technology use among students and facultyOther tasks as assignedQualificationsRequiredA bachelor's degree in a related fieldA demonstrated aptitude for learning new and complex technology and a willingness to pursue ongoing professional developmentFamiliarity with troubleshooting computers (Mac) and mobile devices (iPads, iPhones, and Android devices)Experience with Google WorkspaceThe ability to prioritize tasks and work both independently and as part of a teamExcellent interpersonal, communication, and collaboration skillsThe ability to work effectively with a wide range of constituencies, including faculty, staff, students, and familiesThe ability to explain technology clearly and patiently to users of all skill levelsPreferredExperience working in a Pre-K–12 or higher education settingFamiliarity with educational technologies, including 1:1 device programs, AI tools, Learning Management Systems such as Canvas, and Student Information Systems such as BlackbaudA commitment to lifelong learning and staying current with trends in educational technologyPhysical requirementsLifting and carrying up to 25 poundsPushing and pulling up to 50 poundsClimbing ladders and working from heights of up to 5 feetCompensation and benefitsThe pay for this position is $60,000 - $70,000. Although this is a good faith and reasonable estimate of the possible compensation at the time of posting, Colorado Academy reserves the right to pay more or less than the posted range. Any wage differential that may exist for the position does not relate to sex, gender, or gender identity, but relates solely to a seniority system, a merit system, or relevant education, training and/or experience. Medical, Dental, Vision, and Life Insurance benefit programs are available, as is a 403(b) retirement plan. Eligibility for all benefit programs is defined by the applicable plan document.All employees at CA are expected to carry out the CA Mission,\"Creating Curious, Kind, Courageous,and Adventurous Learners and Leaders,\" to support the vision of CA, and to contribute to the life of the school outside of the classroom.This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications required for the position. Colorado Academy reserves the right to modify or revise this job description at any time.Applicants are invited to visit the Colorado Academy website (www.coloradoacademy.org) to learn more about the program and the school.Colorado Academy prohibits discrimination and unlawful harassment in any of its programs, procedures, or practices on the basis of age, color, disability, national origin, ancestry, race, religion or creed, gender expression, sex, sexual orientation, gender identity, military service, marital status, genetic information, or other protected classifications defined by federal or Colorado laws. The policy applies in all aspects of employment with CA.Colorado Academy is committed to fostering an inclusive, respectful, and equitable workplace. Employees are expected to engage in professional conduct that reflects cultural awareness, respect for differing identities, and openness to diverse perspectives. Employment decisions including hiring, evaluation, promotion, and compensation are based on qualifications, performance, and institutional needs.