Technology Associate (IT & EdTech)

Association of Colorado Independent Schools; Denver (CO); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life insured

403(b) retirement plan

Job summary

Colorado Academy is seeking a Technology Support Specialist to be the first point of contact for technology issues across our Pre-K–12 campus. You will assist faculty, staff, and students with AI tools, digital platforms, and device troubleshooting on Mac and iPad devices, while helping integrate technology into teaching and learning.

You will set up devices, create guides, support the 1:1 program, and lead faculty training sessions.

Qualifications

• Bachelor's degree in a related field.
• Aptitude for learning new and complex technology and willingness to pursue ongoing professional development.
• Familiarity with troubleshooting computers (Mac) and mobile devices (iPads, iPhones, Android).
• Experience with Google Workspace.
• Ability to prioritize tasks and work independently and in a team.
• Excellent interpersonal, communication, and collaboration skills.
• Ability to work with diverse constituencies including faculty, staff, students and families.
• Ability to explain technology clearly and patiently to users of all skill levels.

Responsibilities

• Serve as first-tier support for students, faculty, and staff via help desk, email, and in-person requests.
• Assist in using AI, digital tools, and emerging technologies in classroom settings.
• Troubleshoot hardware, software, and account issues on Macs, iPads, and mobile devices.
• Support teachers and students in implementing technology tools (Canvas).
• Set up and maintain computers, iPads, printers, classroom tech, and other equipment.
• Develop and maintain technology guides, video tutorials, and interactive resources.
• Support 1:1 device program including device deployment and configuration.
• Create and manage user accounts; support Google Workspace and Blackbaud SIS.
• Escalate complex issues and document solutions for the team.
• Plan and lead faculty training and workshops on technology tools.
• Promote responsible, creative, and innovative technology use among students and faculty.

Skills

Mac troubleshooting

iPad/iPhone

Google Workspace

Customer service

Communication

Training

Education

Bachelor's degree

Tools

Canvas

Blackbaud

Mac OS

Job description

ACIS accredits, supports, and advances the interests of Colorado independent schools.

The Technology Department maintains all of CA's technology infrastructure and supports faculty, staff, and students across our Pre-K–12 campus. In this role, you will serve as a first point of contact for technology support while also helping faculty and students use digital tools, AI, and emerging technologies in the classroom. Most of your time will be spent providing hands‑on technical support, with the remainder devoted to educational technology, training, and classroom support.

Key responsibilities

• Serve as first-tier support for students, faculty, and staff through the help desk, email, and walk‑up requests
• Assist faculty and students in using AI, digital tools, and emerging technologies
• Troubleshoot hardware, software, and account issues on Mac computers, iPads, and other mobile devices
• Support teachers and students in implementing technology tools in the classroom, including Canvas
• Set up and maintain computers, iPads, printers, classroom technology, and other school equipment
• Develop and maintain technology guides, video tutorials, and interactive resources
• Assist with hardware configuration, device deployment, and support of the 1:1 device program
• Create and manage user accounts and assist with Google Workspace and Student Information System (Blackbaud) support
• Escalate complex issues appropriately and document solutions for the team
• Help plan and lead faculty training and workshop sessions on technology tools
• Support a culture of responsible, creative, and innovative technology use among students and faculty
• Other tasks as assigned

Qualifications

Required

• A bachelor's degree in a related field
• A demonstrated aptitude for learning new and complex technology and a willingness to pursue ongoing professional development
• Familiarity with troubleshooting computers (Mac) and mobile devices (iPads, iPhones, and Android devices)
• Experience with Google Workspace
• The ability to prioritize tasks and work both independently and as part of a team
• Excellent interpersonal, communication, and collaboration skills
• The ability to work effectively with a wide range of constituencies, including faculty, staff, students, and families
• The ability to explain technology clearly and patiently to users of all skill levels

Preferred

• Experience working in a Pre-K–12 or higher education setting
• Familiarity with educational technologies, including 1:1 device programs, AI tools, Learning Management Systems such as Canvas, and Student Information Systems such as Blackbaud
• A commitment to lifelong learning and staying current with trends in educational technology

Physical requirements

• Lifting and carrying up to 25 pounds
• Pushing and pulling up to 50 pounds
• Climbing ladders and working from heights of up to 5 feet

Compensation and benefits

The pay for this position is $60,000 - $70,000. Although this is a good faith and reasonable estimate of the possible compensation at the time of posting, Colorado Academy reserves the right to pay more or less than the posted range. Any wage differential that may exist for the position does not relate to sex, gender, or gender identity, but relates solely to a seniority system, a merit system, or relevant education, training and/or experience. Medical, Dental, Vision, and Life Insurance benefit programs are available, as is a 403(b) retirement plan. Eligibility for all benefit programs is defined by the applicable plan document.

All employees at CA are expected to carry out the CA Mission,"Creating Curious, Kind, Courageous,and Adventurous Learners and Leaders," to support the vision of CA, and to contribute to the life of the school outside of the classroom.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications required for the position. Colorado Academy reserves the right to modify or revise this job description at any time.

Applicants are invited to visit the Colorado Academy website ( www.coloradoacademy.org ) to learn more about the program and the school.

Colorado Academy prohibits discrimination and unlawful harassment in any of its programs, procedures, or practices on the basis of age, color, disability, national origin, ancestry, race, religion or creed, gender expression, sex, sexual orientation, gender identity, military service, marital status, genetic information, or other protected classifications defined by federal or Colorado laws. The policy applies in all aspects of employment with CA.

Colorado Academy is committed to fostering an inclusive, respectful, and equitable workplace. Employees are expected to engage in professional conduct that reflects cultural awareness, respect for differing identities, and openness to diverse perspectives. Employment decisions including hiring, evaluation, promotion, and compensation are based on qualifications, performance, and institutional needs.