Education Tech & Media Support Assistant

Fort Mill School District; Fort Mill (SC); On-site; USD 32,000 - 52,000; Full time

Job summary

Fort Mill School District seeks a dedicated technology support staff member to provide first-response technical assistance for classrooms and school sites. You will help teachers and students with hardware, software, and web-based tools, while managing mobile devices and inventory.

You will collaborate with other technology staff to ensure network performance and security, assist with the district website and Parent Portal, and support year-end technology procedures.

Qualifications

• High school diploma required or equivalent.
• Experience in an education environment preferred.
• Ability to assist teachers and students with technology tools.
• Experience with a range of computer hardware/software in a networked environment; willingness to learn new technologies.

Responsibilities

• Provide first-response technical support for workstations, laptops, printers, SmartBoards, iPads, Chromebooks, and other peripherals.
• Maintain files, backups, report print-outs, and technology inventory.
• Complete beginning and end-of-year technology procedures.
• Help manage mobile devices and keep them ready for student use.
• Assist with school website and Parent Portal.
• Install and troubleshoot software applications with attention to licenses and end-user needs.
• Maintain confidentiality of student information.
• Assist front office personnel as needed.
• Collaborate with technology staff to maintain network performance and security.
• Participate in meetings to discuss the district's technology plan.

Skills

Education environment

Assist teachers

Assist students

Tech hardware

Tech software

Learn emerging tech

Organization

Communication skills

Lifting capability

Education

High school diploma

Tools

Productivity suites

Learning applications

Web-based software

Job description

Fort Mill School District seeks a dedicated technology support staff member to provide first-response technical assistance for classrooms and school sites. You will help teachers and students with hardware, software, and web-based tools, while managing mobile devices and inventory.

You will collaborate with other technology staff to ensure network performance and security, assist with the district website and Parent Portal, and support year-end technology procedures.