Education SaaS Success Lead — District Partnerships & Literacy

Advanced RPO; Florida; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with match

Flexible time off

Stock options

Job summary

Advanced RPO seeks a Success Manager with experience partnering with customers in K-12 education. You will build trusted relationships with district leadership, onboard schools, and drive data-driven conversations about literacy intervention and adoption trends.

The role is customer-facing, with heavy account management, including supporting 25 district accounts and extracting insights to improve usage and student growth. Travel up to 50% is expected.

Qualifications

• Bachelor’s degree or equivalent experience.
• 2+ years of customer success experience in Education SaaS.
• Experience implementing software solutions in Education SaaS.
• Proven track record of renewals (90%+) and expansion targets.
• Strong interpersonal, written and oral communication skills.
• Preferred: experience in education administration or startup environments.

Responsibilities

• Build trusted relationships with district leadership and educators.
• Onboard partners and manage 25 school district accounts with health checks and success metrics.
• Provide data-driven insights to drive product usage and literacy intervention impact.
• Distill product value and issues for feedback to R&D and cross-functional teams.

Skills

Relationship building

Customer success

Data analysis

Education SaaS knowledge

Education

Bachelor's degree

Job description

Advanced RPO seeks a Success Manager with experience partnering with customers in K-12 education. You will build trusted relationships with district leadership, onboard schools, and drive data-driven conversations about literacy intervention and adoption trends.

The role is customer-facing, with heavy account management, including supporting 25 district accounts and extracting insights to improve usage and student growth. Travel up to 50% is expected.