Education Programs Specialist (Online Courses)

University of Minnesota; Minneapolis (MN); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Paid holidays

Tuition assistance

Professional development

Health benefits

Job summary

University of Minnesota Extension is seeking an Education Program Associate to manage online courses and support participants. You will coordinate enrollment processes, ensure access to online and in-person programs, and troubleshoot issues to maintain a high-quality participant experience.

You will also contribute to evaluation and data collection, support project management tools, and work with cross-functional teams to enhance program delivery while coordinating with staff across campus and

Qualifications

• Bachelor's degree in relevant field and two (2) years of professional relevant experience, or six years total experience with education/training.
• Advanced experience with Microsoft Word, Excel, Google Suite applications, Zoom and internet browsers.
• Strong customer service experience (phone and email).
• Experience drafting or formatting routine to complex correspondence, reports, and meeting materials.

Responsibilities

• Coordinate and manage internal processes and systems for online courses.
• Maintain course content and resources on learning platforms (Canvas).
• Track billing, create invoices, and liaise with Extension's finance department.

Skills

Microsoft Word

Microsoft Excel

Google Suite

Zoom

Education

Bachelor's degree

Tools

Qualtrics

DORS

Canvas

ASANA

Job description

University of Minnesota Extension is seeking an Education Program Associate to manage online courses and support participants. You will coordinate enrollment processes, ensure access to online and in-person programs, and troubleshoot issues to maintain a high-quality participant experience.

You will also contribute to evaluation and data collection, support project management tools, and work with cross-functional teams to enhance program delivery while coordinating with staff across campus and