Education Program Specialist: Medical Education

UMass Med School; Worcester (MA); On-site; USD 45,000 - 57,000; Full time

Job summary

UMass Medical School in Worcester seeks an Education Program Specialist for iCELS to coordinate and oversee formal education sessions, liaise with course directors and learners, and ensure smooth delivery of mult-modal events.

You will manage staff and facilitator assignments, space and equipment reservations, schedule development, and the design of technology-enhanced materials, while protecting confidentiality.

Qualifications

• Bachelor's degree or equivalent experience required.
• 1 year experience required.
• Ability to travel to offsite locations.
• Strong oral and written communication skills.
• Detail-oriented with meticulous accuracy.
• Ability to prioritize, problem solve and meet deadlines.

Responsibilities

• Build and sustain relationships between internal and external educational collaborators.
• Serve as liaison between course directors, other education-related departments or learners.
• Demonstrate optimized bi-directional communication to support session and data outcomes.
• Triage complex requests from faculty, learners, staff and clients; resolve issues as needed.
• Manage details of educational programming: staff/faculty assignments, space and equipment.
• Coordinate course schedules and multi-party events.
• Assist faculty in design and development of technology-enhanced sessions/materials.
• Translate and disseminate learning materials for onsite/offsite sessions to meet objectives.
• Manage real-time education program delivery to meet objectives.
• Participate in quality improvement initiatives to optimize workflows.
• Interact with educational team to support academic/administrative needs.
• Maintain confidentiality of records and communications.
• Coordinate curriculum scheduling and collaboration with instructors for multi-modal education.
• Collaborate to schedule standardized patients for cases based on learning requirements.
• Create and disseminate session materials and compile metrics on learning impact.
• Update scheduling tools and resources; manage customer relationships.
• Work with staff accountant on estimates and invoices for events.

Skills

Attention to detail

Independent decision making

Effective communication

Time management

Problem solving

Travel readiness

Education

Bachelor's degree in a related field

Tools

Microsoft Office

Job description

UMass Medical School in Worcester seeks an Education Program Specialist for iCELS to coordinate and oversee formal education sessions, liaise with course directors and learners, and ensure smooth delivery of mult-modal events.

You will manage staff and facilitator assignments, space and equipment reservations, schedule development, and the design of technology-enhanced materials, while protecting confidentiality.