Education Operations & Training Support Specialist

C000 Old Republic National Title Insurance Company; Tampa (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Education Assistance Program

401(k) plan with company match

Paid time off

Job summary

Old Republic Title is seeking an Education Support Specialist to provide operational, administrative, and customer-facing support for agent and departmental education activities, including continuing education programs, webinars, in-person trainings, and company events.

The role ensures training logistics run smoothly, regulatory requirements are met, and agents and internal teams receive timely, professional assistance across multiple channels.

Qualifications

• Strong organizational skills with the ability to manage multiple calendars, inboxes, and deadlines.
• Excellent written and verbal communication skills.
• Customer service mindset with the ability to interact professionally with diverse stakeholders.
• Proficiency with webinar platforms and Microsoft Office, plus scheduling tools.
• Ability to work independently while contributing to a collaborative team.

Responsibilities

• Manage and process Agent Training Request Forms (TRFs) and confirm logistics.
• Coordinate scheduling across trainers, agents, sales reps, and internal teams.
• Maintain the centralized Trainer Education Calendar with accurate information.
• Support webinar attendees with links, materials, and inquiries.
• Monitor departmental inboxes and provide timely responses.
• Assist with accreditation processes for FREC and DFS.

Skills

Organizational skills

Communication skills

Customer service

Webinar platforms

Microsoft Office

Scheduling tools

Independent worker

Attention to detail

Education coordination

Tools

Zoom

Microsoft Teams

GoToWebinar

Scheduling tools

Job description

Old Republic Title is seeking an Education Support Specialist to provide operational, administrative, and customer-facing support for agent and departmental education activities, including continuing education programs, webinars, in-person trainings, and company events.

The role ensures training logistics run smoothly, regulatory requirements are met, and agents and internal teams receive timely, professional assistance across multiple channels.