Education Support & Training Coordinator

Old Republic Title; Tampa (FL); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision plans

401(k) plan with company match

Paid time off and holidays

Educational Assistance Program

Employee Assistance Program

Job summary

Old Republic Title in Tampa is seeking an Education Support Specialist to coordinate training logistics and support education activities for agents and internal teams.

The role ensures regulatory compliance, timely assistance, and smooth operations for continuing education programs, webinars, trainings, and company events. A customer-focused communicator with strong organization is ideal.

Qualifications

• Strong organizational skills with the ability to manage multiple calendars, inboxes, and deadlines.
• Excellent written and verbal communication skills.
• Customer service mindset with professional interaction across diverse stakeholders.
• Proficiency with webinar platforms (e.g., Zoom, Teams, GoToWebinar), Microsoft Office, and scheduling tools.
• Ability to work independently while contributing to a collaborative team environment.
• High attention to detail, especially in regulatory and documentation tasks.

Responsibilities

• Coordinate scheduling across trainers, agents, sales representatives, and internal teams; resolve conflicts.
• Manage and process Agent Training Request Forms (TRFs) with dates, times, trainers, and locations.
• Maintain centralized Trainer Education Calendar with accurate information.
• Support webinar attendees with links, materials, and login assistance; answer inquiries.
• Handle education inboxes and provide timely, professional responses.

Skills

Organizational skills

Written and verbal communication

Customer service mindset

Webinar platforms

Microsoft Office

Scheduling tools

Independent work

Attention to detail

Experience in education coordination

Tools

Zoom

Microsoft Teams

GoToWebinar

Microsoft Office

Job description

Old Republic Title in Tampa is seeking an Education Support Specialist to coordinate training logistics and support education activities for agents and internal teams.

The role ensures regulatory compliance, timely assistance, and smooth operations for continuing education programs, webinars, trainings, and company events. A customer-focused communicator with strong organization is ideal.