Education IT Desktop Technician - School Tech Support

Young World Physical Education; Melrose (MA); On-site; USD 46,000 - 62,000; Full time

Job summary

Melrose Public Schools in Melrose, MA is seeking a Desktop Technician to join the Technology Department. Starting salary is $54,000 per year and the role supports students, staff, and administrators by troubleshooting hardware, software, and audiovisual equipment across wired, wireless, and cloud environments.

The successful candidate will repair Chromebooks, laptops, desktops, printers, install software and peripherals, image drives, and help maintain district-wide inventories while

Qualifications

• Bachelor's degree preferred in Information Systems or related field.
• Certifications such as A+, ITIL, MCP preferred; Network+ a plus.
• Experience supporting Windows and ChromeOS in a school environment.
• Experience with classroom technologies such as interactive boards and printers.

Responsibilities

• Provide technology support for students, staff, and administrators.
• Respond to end-user needs professionally.
• Repair Chromebooks, laptops, desktops, printers and other hardware.
• Install software and peripherals including VoIP phones and projectors.
• Image drives for rapid deployment and troubleshoot hardware/software.
• Maintain inventories and document repairs.
• Travel between district locations as required.
• Train end users and create user guides.
• Assist with network troubleshooting and vendor coordination.
• Stay current with technology trends.

Skills

Windows support

ChromeOS support

End-user support

Education

Bachelor's degree in Information Systems or related field

Tools

A+

ITIL

MCP

Network+

Job description

Melrose Public Schools in Melrose, MA is seeking a Desktop Technician to join the Technology Department. Starting salary is $54,000 per year and the role supports students, staff, and administrators by troubleshooting hardware, software, and audiovisual equipment across wired, wireless, and cloud environments.

The successful candidate will repair Chromebooks, laptops, desktops, printers, install software and peripherals, image drives, and help maintain district-wide inventories while