Education Front Desk & Campus Support Specialist

Porter-and-Chester-Institute; Hamden (CT); On-site; USD 29,000 - 32,000; Full time

Job summary

Porter and Chester Institute in Hamden, CT is seeking an Education Administrative Assistant to provide friendly, professional front-office support and assist the Campus Director of Operations, Admissions, and Educational Funding. You will handle daily administrative tasks, attendance reporting, and confidential student records in a busy campus environment.

The role requires a high school diploma, 3–4 years of related experience, and strong Microsoft Office skills.

Qualifications

• High school diploma or GED.
• 3–4 years of related administrative, office management, or reception experience.
• Proficiency with Microsoft Word, Excel, PowerPoint, internet applications, and other common office technology.
• Strong verbal and written communication skills.
• Professional telephone manner and customer service skills.
• Strong organizational, planning, prioritization, and time-management skills.
• Excellent attention to detail and accuracy.
• Ability to maintain confidentiality of student information and records.
• Flexible and adaptable approach to changing priorities.
• Professional conduct, and integrity.

Responsibilities

• Provide professional, friendly, and courteous administrative support to campus leadership and staff.
• Welcome prospective students, students, families, visitors, and other guests, ensuring sign-in procedures are followed.
• Answer and direct calls with a multi-line system and provide professional service.
• Follow established campus protocols and processes.
• Prepare routine written correspondence and responses.
• Receive deliveries, post and distribute mail, and manage packages.
• Maintain postage supplies and coordinate mailing needs.
• Enter and receive orders and assist with ordering program, student, and front-office supplies.
• Maintain electronic student files and related documentation.
• Distribute student electronics and document equipment distribution.
• Run weekly attendance reports and notify leadership of absence thresholds.
• Support attendance reporting and student outreach for withdrawals.
• Process requests for student data and education verifications with confidentiality.
• Prepare reports and complete spreadsheet data entry.
• Maintain agency reports and administrative documentation.
• Assist campus projects and special assignments.
• Support orientation and graduation preparation.

Skills

Admin experience

Communication

Organization

Confidentiality

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Internet applications

Job description

Porter and Chester Institute in Hamden, CT is seeking an Education Administrative Assistant to provide friendly, professional front-office support and assist the Campus Director of Operations, Admissions, and Educational Funding. You will handle daily administrative tasks, attendance reporting, and confidential student records in a busy campus environment.

The role requires a high school diploma, 3–4 years of related experience, and strong Microsoft Office skills.