Education Cloud Architect - AI & Transformation

Salesforce; Chicago (IL); On-site; USD 191,000 - 255,000; Full time

Job summary

Salesforce is seeking an Education Cloud Architect to guide education clients through digital transformation, cloud adoption, and Salesforce value realization. This customer-facing role blends deep domain knowledge with broad IT expertise to shape architectures and win opportunities.

You will partner with account teams, deliver reference architectures, participate in discovery, and travel ~25% to customer sites, aligning product capabilities with higher education needs.

Qualifications

• Experience with Salesforce solutions and the Salesforce Platform.
• B.S. Computer Science, Software Engineering or equivalent work experience.
• 5+ years in enterprise software implementation, system integration or enterprise architecture.
• Understanding of cloud architectures, security in multi-tier cloud or hybrid apps.
• Familiar with integration patterns: SOA, ESB, EAI, ETL; knowledge of BPM, BI/BA.
• Comfort with generative and predictive AI, blockchain, and RPA concepts.
• Strong written and verbal communication skills.

Responsibilities

• Partner with account executives and solution engineers to advance opportunities; travel ~25%.
• Define customer-driven architectures using Salesforce technologies and EA frameworks.
• Lead discussions on business and technical transformation across teams.
• Support sales with RFP responses and technical requirements.
• Deliver best practices, reference architectures, and educational content at events.
• Stay current with product, sales, and procedural training and certifications.
• Lead technical due diligence and risk management for engagements.

Skills

Salesforce Platform

Enterprise software

Cloud architecture

AI awareness

Education

B.S. Computer Science or related

Tools

Apex

Java

REST

SOAP/WSDL

Agentforce AI

Job description

Salesforce is seeking an Education Cloud Architect to guide education clients through digital transformation, cloud adoption, and Salesforce value realization. This customer-facing role blends deep domain knowledge with broad IT expertise to shape architectures and win opportunities.

You will partner with account teams, deliver reference architectures, participate in discovery, and travel ~25% to customer sites, aligning product capabilities with higher education needs.