Education Account Manager — School Music Programs

Music & Arts; Chicago (IL); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Company vehicle

Tuition reimbursement options

Health, Dental, Vision benefits

401K with company match

Job summary

Music & Arts, a division of Guitar Center, seeks an Education Account Manager to work with and build relationships with schools from elementary to high school. You will serve as the primary conduit between Music & Arts and the schools in your territory, driving rentals, repairs, and program growth.

The role requires proactive outreach, pipeline discipline in Salesforce, collaboration with stores and RLCs, and promotion of educator nights and in-store resources to support music education and

Qualifications

• Sales, customer engagement, or community relations experience.
• Excellent communication and relationship-building skills.
• Ability to travel throughout assigned territory.
• Proficiency in Microsoft Office; ability to learn CRM systems.
• Valid driver’s license and auto insurance.
• Bachelor’s degree in Music or related field preferred.

Responsibilities

• Build meaningful, trust-based relationships with educators, administrators, and district decision-makers.
• Expand Music & Arts’ footprint using prioritized regional school lists and territory plans.
• Establish weekly outreach rhythms (calls, emails, school visits, virtual meetings).
• Develop strategic territory plans focused on new programs, educator support, and local engagement.
• Achieve weekly educator conversations, meetings, and school visits; respond to inbound leads within 24 hours.
• Maintain complete pipeline documentation in Salesforce including next steps, dates, and meeting notes.
• Drive net-new program creation, renewals, and expansions across rentals, repairs, and product categories.
• Partner with Regional Logistics Coordinators (RLCs) to stay focused on client-facing activity.
• Host educator nights and in-store events; promote resources and promotions for educators and parents.
• Collaborate with stores, repair shops, customer service, and RLCs to ensure seamless educator support.

Skills

Relationship building

Territory travel

Communication

Sales pipeline management

Education

Bachelor’s degree preferred

Tools

Microsoft Office

CRM systems

Job description

Music & Arts, a division of Guitar Center, seeks an Education Account Manager to work with and build relationships with schools from elementary to high school. You will serve as the primary conduit between Music & Arts and the schools in your territory, driving rentals, repairs, and program growth.

The role requires proactive outreach, pipeline discipline in Salesforce, collaboration with stores and RLCs, and promotion of educator nights and in-store resources to support music education and