EDP Program Assistant: Mediation & Coordination

CORA Services, Inc.; Philadelphia (Philadelphia County); Hybrid; USD 26,000 - 29,000; Full time

Job summary

CORA Services, Inc. is seeking a Full Time Program Assistant for the Eviction Diversion Program (EDP) in Philadelphia.

The role focuses on document administration, outcome coding, and coordinating with landlords, tenants, and volunteer mediators to support 500–600 weekly EDP applications. The position requires strong organizational and communication abilities, with a preference for those with paralegal or related degree and mediation exposure.

Qualifications

• Paralegal or Bachelor’s degree required.
• Demonstrated experience handling sensitive documents.
• Familiarity with data entry and record-keeping processes.

Responsibilities

• Coordinate mediated agreements and related documentation promptly.
• Edit and format written mediated agreements for clarity and consistency.
• Input time-sensitive outcomes into the EDP portal and maintain records.
• Schedule mediations and assist in coordinating with landlords, tenants, and volunteers.
• Support program operations and outreach for CORA GSM’s Eviction Diversion Program.

Skills

Microsoft Office

Excel

Zoom

Organizational skills

Communication skills

Interpersonal skills

Independent worker

Education

Paralegal or Bachelor’s degree

Tools

Microsoft Office

Excel

Zoom

Job description

CORA Services, Inc. is seeking a Full Time Program Assistant for the Eviction Diversion Program (EDP) in Philadelphia.

The role focuses on document administration, outcome coding, and coordinating with landlords, tenants, and volunteer mediators to support 500–600 weekly EDP applications. The position requires strong organizational and communication abilities, with a preference for those with paralegal or related degree and mediation exposure.