EDM Customer Relations Specialist — Growth & Support

GloFX; Tallahassee (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Room for growth

Job summary

GloFX in Tallahassee, FL is seeking a Customer Relations Specialist to engage with customers via email, phone, and in person. You will explain products, take orders, handle returns, and ensure customers leave satisfied.

We value fast learners with excellent English writing and grammar, top-notch people skills, and the ability to thrive in a fast-paced environment. Room for growth and hourly compensation apply.

Qualifications

• Excellent people skills and a friendly demeanor.
• Typing speed of at least 50 WPM.
• Strong written and verbal communication.
• Excellent organization and attention to detail.
• Self-motivated and able to thrive in a fast-paced environment.
• Strong command of English grammar and writing.

Responsibilities

• Assist customers via email, live chat, and phone.
• Take orders by phone and in person.
• Explain products and how they work to customers.
• Respond to customer service emails with solutions that satisfy both customer and company.
• Monitor customer feedback and strive to improve the experience.

Skills

People skills

Typing speed

Communication

Organization

Self-motivated

English grammar

Job description

GloFX in Tallahassee, FL is seeking a Customer Relations Specialist to engage with customers via email, phone, and in person. You will explain products, take orders, handle returns, and ensure customers leave satisfied.

We value fast learners with excellent English writing and grammar, top-notch people skills, and the ability to thrive in a fast-paced environment. Room for growth and hourly compensation apply.